- Lead digital product design efforts including how to bring together People, Process, Technology and Data design elements that provide Value to the Sherwin Williams organization.
- Analyze stakeholder needs, create user stories and prioritize all stories to ensure work focuses on those with maximum value that align with the business objectives
- Responsible for strategic and technical execution (end-to-end) of business user stories and including coordination with functional, technical and business team members
- Work with Product and Portfolio Leadership to set the strategy and funding requirements
- Conduct / support formal performance reviews, celebrating hard work, individual and team success
- Collaborate with Product Managers to define a digital product differentiation strategy
- Collaborate with cross-functional teams/processes to ensure a shared understanding of requirements for successful implementation, including program management, process management, data management, change management, and customers
- Work in partnership with process owners to ensure the process is executed appropriately during project initiatives (Order to Cash, Source to Pay, Planning/Manufacturing/Inventory, Acquire to Retire, and Record to Report)
- Understand what is important to the customer, data standards, process standards; collect feedback from users and incorporate user feedback to enhance digital product features and usability
- Understand and support inter-team dependencies and escalate issues with the coordination of the product manager
- Groom the product backlog, breaking down epics & features; and estimating user stories
- Track the release progress of a digital product and keep the project and process teams informed of progress
- Communicate the digital product vision, roadmap and business intent to the development team and ensure close collaboration
- Coordinate with development team, set and communicate release date and scope
- Provide support to users of the ERP system, including troubleshooting problems, answering questions, and providing training
- Deliver comprehensive product training that aligns with the organization's change management plan
- Coordinates cross functionally with Operations and Supply chain teams to ensure alignment.
- Prepare and plan budgets to determine how to use company resources to launch new initiatives.
- Standardize the logistic flow of jobs within the manufacturing workshops (launching & Gantt, work ticket, job tracking wide spectrum)
- Work collaboratively with the Continuous improvement (CI) team to ensure processes are executed and improved.
- Animate the local experts community (Key users, SMEs) to ensure the processes enrichment and the enhancements of the IT solution.
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future. Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships.
Minimum Requirements
- Must be at least 18 years of age
- Must be legally authorized to work in the country of employment (without needing sponsorship for employment work visa status now or in the future.)
FORMAL EDUCATION:
- Required:
- Bachelor's Degree in a technical or business related field
- Required:
- Understanding of PCG Facilities process and Sherwin-Williams standards
- 5+ years in an agile or hybrid delivery framework, or requirement development, or Digital Product Owner role.
- Prior Operations or Supply Chain experience
- Prior knowledge of key process and technical solutions within planning, manufacturing and inventory
- Knowledge of cloud-based ERP systems
- Proven ability to analyze complex cross functional business process and defining integrated user stories using industry standard techniques
- Preferred:
- Experience with, and strong understanding of Digital Product Ownership
- Prior knowledge of key process and technical solutions within PCG Facilities
- Experience working with Oracle systems
- Excellent verbal and written communication skills, tailoring to audiences
- Excellent critical thinking skills and demonstrated ability to proactively manage stakeholder expectations
- Ability to work in distributed teams and develop multi-level relationships
- Proven ability to manage dependencies and shifting priorities
- Ability to support multiple projects, facilitate meetings, and follow up action items
- Ability to lead and influence without direct authority
- Ability to utilize Continuous Improvement tools and processes
- Experience working in a team-oriented, collaborative environment
- Excellent communication skills to be able to influence peers and executives, as well as external partners
- Experience defining and leading the delivery of an API portfolio that is consumable by both internal and external parties.
- Strong work ethic demonstrated attention to detail, excellent time management and organizational skills.
- Ability to work both independently and within a close team environment.
- Ability to listen to and understand business needs.
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