IT Infrastructure Team Manager

• The Global Project Delivery Team Manager will ensure the streamlined delivery of IT sustain and customer Infrastructure projects throughout all Honda Regions, starting with Japan and North America. Scope including, but not limited to AHM, HDMA, HM, AFHC/CHI, leading or engaging in all infrastructure projects that sustain Honda Global IT and/or our business partners. This role will be the portfolio manager owner more than 12 infrastructure projects and supporting approx. 60 to 80 customer projects in any given year.
• This individual will lead the Global Project Manager Team to plan, coordinate, and direct the activities for Infrastructure projects and enhancements including demand management, scheduling, resource levelling, budget greater than $4M and overall project health. As well as providing direction and support for daily operational activities of the Global Project Delivery Team, they will work closely with decision makers across the Global organization to identify, recommend, develop, implement, and support cost-effective technology solutions and/or services for all aspects of the organization.
• This person will also define and implement Global and Regional IT policies, procedures, and best practices as it relates to the services and applications supported by the Project & Portfolio Services Unit.

• Work with Department Manager to provide direction and vision for the management of Global and Regional Infrastructure projects and enhancements. Contribute ideas and formulate the details on execution of Division, Department and Unit strategy.
• Build Global and North America relationships and network to achieve trust and credibility, by discovering and meeting the needs of internal and external customers. Use persuasion and influence to achieve maximum results with Global IT goals.
• Build and maintain a high performing Global IT Project Management team by fostering associate development and long-term capability by teaching, coaching and mentoring, integrated with consistent and effective individual performance management. Ensure Team is motivated, engaged and inspired to achieve goals and objectives.
• Achieve the project goals for the Global Infrastructure Support Services Team as approved annually: including schedule, budget and quality commitments
• Demonstrate a broad, working knowledge of IT infrastructure hardware, networks, & service delivery / service lines. Support Project Delivery Team utilizing proven problem management skills (TQM, ITIL, Kepner / Tregoe: SA, DA, PPA, PA).

• Onsite in office. One remote workday per week may be possible with prior departmental approval.

• This position is not eligible for work visa sponsorship

Minimum educational qualifications:

• IT / IS related Bachelor Degree and / or equivalent work experience with focus on Systems Infrastructure and Platforms or Technical Portfolio Management.
• Desired Certifications in ITIL, COBIT, Project Management Discipline's such as PMBOK, Waterfall and Agile Project & Operational Methodologies.

Minimum work experience:

• 8 to 12 years of IT business work experience, of which3 to 5 years in project management andIT Leadership role
• Experience and knowledge of technologies including Microsoft, Infrastructure Networks, thin client technologies, server virtualization and an awareness and understanding of additional software programs and technologies relevant to technical infrastructure environments.
• Other job-specific skills:
  • Knowledge of network and server operating systems, including (Unix, Windows, Linux, OS 400, and z/OS)
  • Proven experience in IT infrastructure planning and development
  • Excellent understanding of the organization's goals and objectives
  • In-depth knowledge of applicable data privacy practices and laws
  • Strong understanding of project management principles (Agile, Waterfall, JFlow, SOX)
  • Demonstrable tracking and recording in delivering technological environments; highly analytical in problem solving with the ability to apply original and innovative thinking to solving complex process and technical issues
  • A high level of oral and written communication skills in order to communicate effectively with senior managers, colleagues, and other stakeholders
  • Ability to research subjects, with a commitment to provide continuous improvement