Lead Partner Enablement Architect

About the job

The Lead Partner Enablement Architect, reporting to the Director of Enablement, is the voice of the channel within the Enablement team. You define and manage role-based curriculums as well as identify process and tool optimizations to support the development of knowledge, skills, and behaviors that contribute to business outcomes. You are not an order taker, but a trusted advisor to the sales organization.

You continuously monitor the learning activities of Citrix Partners & GSIs and track growth against sales & technical competency frameworks. You own monitoring partner enablement efforts based on measurement plans to correlate enablement to partner success and achievement of business outcomes. You provide a strategic perspective on content investment, assuming ownership of the partner learning journey and implement solutions to help Citrix Partners realize the full value of Citrix's commercial model, & be able to sell, implement, & service Citrix solutions. You directly oversee and approve the work of a learning production vendor and are accountable for the comprehensive learning experience of their audience in the LMS/CMS.

You have a deep understanding of learning design, program development, implementation & rollout of modern learning experiences. You excel with AI features/functions/embedded learning platforms, and keep a pulse on what is new in the sales enablement world. You have a successful track record developing programs for Channel enablement & are able to address the specific needs of Citrix's Partner community & identify ways to keep Partners continuously engaged.

Key Responsibilities

• Adapt Citrix sales & technical curriculums to meet Partner learning needs.

• Consult on strategic business initiatives which enhance the success and support Partners

• Act as trusted advisor to Citrix Channel leaders and Strategic Partner Managers to identify opportunities, analyze business performance and create strategies to support partner-facing enablement.

• Collaborate with enablement team and extended teams to align plans and priorities

• Conduct needs assessments to identify gaps and determine solutions.

• Evaluate the quality and effectiveness of materials, continuously monitoring their impact, & refining as needed.

• Be the voice of the seller not only with third-party vendors but within the Enablement team and broader Marketing team, to design and develop curricula for effective learning experiences (including SKO), process and tool improvements ,and propose feedback loop mechanisms

• Monitor and regularly report on learning engagement, skill growth, program achievement and the business impact of learning initiatives.

Requirements

• Bachelor's degree in Instructional Design, Education, or a related field with minimum of 8 years of prior relevant experience; or Master's degree with 6 years; or PhD with 3 years of experience

• Experience developing enablement programs for channel & partners

• Experience in LMS & CMS management.

• Strong project management skills.

• Ability to distil complex information, think creatively, and communicate clearly, concisely, and engagingly to a variety of audiences

• Strong understanding of program evaluation and learning effectiveness, data fluency.

• Experience in operationalizing role-based competency frameworks

• Skilled in cross-functional collaboration and comfortable communicating with leaders

Desired Skills

• Experience using AI-embedded platforms & tools.

• Experience engaging with and presenting to executives.

• Experience working with training & content production vendors.

• Skilled in cross-functional collaboration

About Us:

Cloud Software Group is one of the world's largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done - from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.

Cloud Software Group will consider qualified applicants with a criminal history and conduct the recruiting process in accordance with the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers and San Diego Fair Chance Ordinance. For access to the laws see the following links:California FCAandLos Angeles FCO.

If you need a reasonable accommodation due to a disability during any part of the application process, please contact us at (800) 424-8749, HR directly via (954) 229-6896 or email at AskHR@cloud.com for assistance.