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Spa Front Desk Agent

Omni Hotels & Resorts
United States, Texas, San Antonio
Aug 19, 2025

Spa Front Desk Agent
Job Locations

US-TX-San Antonio



Requisition ID
2025-126273

# of Openings
1

Category (Portal Searching)
Spa



Location

La Mansion del Rio

The Omni La Mansion del Rio is ideally nestled along the historic Riverwalk among the banks of the Paseo del Rio in downtown San Antonio. It is within easy walking distance of the famous Alamo, El Mercado, La Villita District, Spanish governor's Palace, San Antonio Convention Center and other well-known landmarks.

Omni La Mansion del Rio's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni La Mansion del Rio may be your perfect match.



Job Description

The Spa Scheduler/Receptionist will work as a part of the Spa therapy team to consistently provide the highest possible standard of guest service, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives.



Responsibilities

    Check guests in and out according to Forbes Standards
  • Schedule spa appointments and accurately confirm them in accordance with Omni Hotel & Resorts Moments of Service.
  • Up-sell, cross-sell, and pre-sell Mokara services and products.
  • Provide tours of the spa and offer/serve beverages as needed.
  • Communicate spa promotions with guests.


Qualifications

  • Must be able to communicate effectively in a professional business environment
  • Ability to accurately and efficiently input information into computer systems
  • Ability to prioritize, organize and follow up all responsibilities
  • Ability to work a flexible schedule to include nights, weekends and holidays
  • Ability to stand for an 8 hour shift
  • Previous customer service experience
  • Previous cashiering experience is preferred
  • High school diploma or equivalent.
  • Ability to lift, carry, push, pull 30 lbs.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

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