Business Analyst - Robotic Process Automation

When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Summary:

In this role, you will identify, evaluate, and support the implementation of process automation initiatives across the organization. You will work closely with business units, subject matter experts, and Robotic Process Automation (RPA) developers to deliver scalable and efficient automation solutions. You will bring your passion for operational efficiency and fluency in automation concepts to drive change through data and process insight. You will be part of a forward-thinking RPA team reshaping how we work through smart automation. You will be pivotal in identifying meaningful automation opportunities and delivering high-impact, scalable solutions.

Responsibilities:

• Identify, assess, and prioritize automation opportunities through process discovery and stakeholder interviews.
• Document As-Is current state and To-Be future state process maps using industry-standard modeling tools.
• Develop and maintain detailed business requirements, user stories, and acceptance criteria for RPA solutions.
• Partner with RPA developers to ensure clear handoffs and accurate solution design, as liaison between business needs and technical implementation.
• Support the RPA lifecycle from ideation through deployment, including User Acceptance Testing (UAT) coordination, training, and post-deployment validation.
• Maintain the automation pipeline/backlog in collaboration with the RPA lead or Center of Excellence (COE), ensuring alignment with strategic priorities.
• Conduct benefits realization analysis, including time savings, Return on Investment (ROI), and performance metrics.
• Serve as an RPA evangelist by promoting automation best practices and educating business users on capabilities and use cases.
• Assist in managing change impacts, communication, and stakeholder engagement during automation rollouts.

Qualifications:

• Relevant degree in Business, Information Systems, or related field preferred.
• 2 or more years of related experience required.
• Strong understanding of RPA concepts, tools, and lifecycle, preferably UiPath or similar platforms like Automation Anywhere, Power Automate, or Blue Prism is required.
• Experience with process mapping, requirements gathering, and facilitating workshops required.
• Experience working directly with RPA developers in an RPA Center of Excellence preferred.
• UiPath Business Analyst training or certification preferred.
• Familiarity with automation opportunity assessment frameworks such as Process Design Documents (PDDs) and complexity / value matrices preferred.
• Experience in Agile / Scrum environments preferred.
• Exposure to tools such as UiPath Automation Hub, Process Mining, or Communication Mining is a plus.
• Exceptional written and verbal communication skills.
• Detail-oriented with strong analytical and problem-solving capabilities.
• Ability to work independently and collaborate in cross-functional teams.

Estimated Hiring Range:

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here:

http://www.vizientinc.com/about-us/careers

Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.