Director Pharmacy, Infusion and In-Clinic Medication

Optum WA, (formerly The Everett Clinic) is seeking a Director Pharmacy, Infusion and In-Clinic Medication to join our team in Everett, WA. Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.

At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you'll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.

The Director of Pharmacy plays a critical role for developing, implementing, and directing programs and people that optimize the use of medications. The process is a dynamic one that ensures that people and systems coupled with medications are administered and prescribed in an appropriate, safe, and cost-effective manner. This pharmacy director oversees and directs key regional medication/pharmacy operations programs including pharmacist direct patient care, pharmacy operations, pharmacy infusion services, regulatory compliance, clinic administered medications management (physician offices, ambulatory surgery centers, and other sites), pharmacy training programs and/or pharmacy informatics. People management may include managers, supervisors, pharmacy leads, clinical pharmacists, pharmacy technicians, pharmacy residents, pharmacy interns, pharmacy support personnel, and other teammates.

Primary Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment.

Pharmacy Director (employed medical groups)

• Oversees and provides direction for clinical pharmacy-based programs and clinical teams including, but not limited to:
  
  
  
  
  • Pharmacy Infusion centers for clinical, operational, and financial performance
  • Direct pharmacist patient care services
  • Medication and Clinical Pharmacy Programs, including learning programs
  • Pharmacy regulatory work to oversee healthcare entity (HCE) licensing, USP 797/800 and ambulatory surgery center (ASC) consultant work
  • Other key operational pharmacy and medication processes
  
  
  
  
• Develops and implements medication related polices, standard work, job aids, guidelines, and protocols for departments and the clinic
• Manages financial performance including development and monitoring of capital and operating budgets, forecasting, analysis, guiding and adjusting operations for improvement
• Oversees affordability and value opportunities, including process impacting medication workflow
• Manages collaboration with clinical leaders in primary, surgical, specialty care and business partners to ensure alignment clinic operational goals
• Oversees pharmacy regulatory work to develop and implement work plans, resolve issues, and determine organizational structures
• Works on pharmacy and medication operational programs to ensure clinical operations, including but not limited to medication shortages, medication safety, and optimize medication use.
• Ensures work is aligned with local, regional and national workgroups
• Conducts education for providers and staff regarding new drugs, new indications, counter-detailing of industry advertisement including new provider orientation, new teammate orientation and other appropriate education venues
• Provides systematic solutions for medication care delivery using Epic and other tools for medication dashboards and prescribing reports
• Provides supervision, guidance and mentoring to any managers and staff reporting to this position, including employment decisions such as hiring, coaching, and terminations
• Conducts performance reviews to include assessment and creation of development paths for assigned staff

Duties listed below are integrated into all job functions:

• All staff members are to promote a positive and productive work environment by acting maturely and responsibly, satisfactorily performing his or her job responsibilities and conducting themselves in a professional, courteous and respectful manner toward fellow employees, physicians and patients
• Must relate to other people beyond giving and receiving instructions: (a) get along with co-workers or peers without exhibiting behavioral extreme; (b) perform work activities requiring negotiating, instructing, supervising, persuading or speaking with others; and (c) respond openly and appropriately to feedback regarding performance from a supervisor.
• Performs all duties in a manner which promotes and supports the Core Values of Optum.
• Integrates Lean principles, practices and tools to improve operational efficiency, reduce costs and increase customer satisfaction
• Frequently must follow written and oral instructions as well as complete routine tasks independently
• Completes annual compliance training on HIPAA/Privacy/Confidentiality/Non-Discrimination/Harassment/Integrity Statement and signs Agreements
• Ensures confidentiality of patient information following HIPAA guidelines and TEC policies
• Attends training to meet requirements of the job position and as needed or mandated by TEC policies, Div. of Occupational Safety & Health (DOSH), OSHA, L&I and other state/federal regulations
• Has regular and predictable attendance

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Doctor of Pharmacy and Pharmacy Practice Residency (or equivalent experience)
• Registered pharmacist in the state of Washington and eligible for Oregon licensure
• 2+ years of clinical pharmacy with health-system managerial experience in working face to face with physicians and health care providers
• Oversight pharmacy regulatory processes and licenses
• Pharmacy regulatory experience

Required Qualifications:

• Skills: Effective and clear verbal and written communication
• Abilities: Proven positive teamwork attitude to facilitate projects
• Proven ability to work with diverse range of people to manage people and projects

PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• PHYSICAL DEMANDS: While performing the duties of this job, employees are regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; reach with hands and arms; and lift to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. Must be able to drive an automobile.
• MENTAL DEMANDS: While performing the duties of this job, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve non-routine and complex office administrative problems; may use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines with frequent interruptions; and interact with managers, staff, customers, patients, the public and others encountered in the course of work, some of whom may be dissatisfied or abusive individuals.

TYPICAL WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Typical office conditions and noise level is usually quiet. Interaction with others is busy, constant and occasionally interruptive. Work may be demanding at times. May require ability to work irregular hours. Requires own automobile
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

CONTACT RELATIONSHIPS: Patients, Management, staff, physicians and health care providers.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $132,200 to $226,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.