Task Force Business Development Sales Manager - Hotel Sales

About Us

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Key Responsibilities:

Business Development & Prospecting

• Identify, qualify, and secure new business opportunities across group, catering, and corporate market segments.
• Conduct targeted prospecting via outside sales calls, virtual outreach, networking events, trade shows, and industry conferences.
• Develop creative strategies to penetrate new markets and re-engage lapsed accounts.

Sales & Revenue Generation

• Achieve or exceed portfolio sales goals, lead conversion rates, and revenue targets.
• Maximize revenue by effectively selling all facets of the hotel to prospective clients, both in person and virtually.
• Leverage market data, competitive intelligence, and brand resources to position hotels effectively.

Client Relationship Management

• Cultivate long-term relationships with key decision-makers, planners, and organizations to ensure repeat business.
• Conduct site inspections, presentations, and client entertainment in alignment with sales strategy.
• Maintain high service standards to ensure strong client satisfaction and positive word-of-mouth referrals.

Collaboration & Execution

• Partner with on-property teams to execute sales initiatives and ensure seamless hand-off of booked business.
• Support hotel sales leaders with targeted sales blitzes, lead follow-up, and special projects.
• Ensure all leads, communications, and proposals are documented accurately in sales systems.

Market & Portfolio Support

• Represent multiple properties within the HEI portfolio as assigned, adjusting sales strategy to each market.
• Participate in portfolio-wide initiatives, sales missions, and strategic marketing efforts.
• Provide market feedback and competitive insights to Regional and Corporate Sales leadership.
• Comply with attendance rules and be available to work on a regular basis
• Perform any other job related duties as assigned

Qualifications & Skills:

• Minimum 2+ years of hotel sales experience, preferably with business development or multi-property task force exposure.
• Must have experience at varying sizes and tiers of Hotels and Resorts.
• Ability to be flexible with work location and travel.
• Ability to respond, evaluate, and close business opportunities (Leads).
• Proven track record in achieving sales and revenue growth goals in multiple market segments.
• Strong prospecting, lead generation, and negotiation skills.
• Ability to thrive in a fast-paced role with changing assignments.
• Good working knowledge of multiple brands and Hotel Sales Systems (e.g. Delphi FDC, CiTy, Envision)
• Strong knowledge of hotel operations, features, and competitive landscapes.
• Excellent verbal and written communication skills with the ability to adapt to various audiences.
• Self-motivated, results-oriented, and capable of working independently as well as collaboratively.

Compensation

Benefits

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.