MEDICAL TRAINING MANAGER

This position will be in support of the Army Medical Simulation Training Center (MSTC) Program. The Medical Training Manager reports directly to the Program Manager, and is based out of our Orlando, FL office in support of the Training Instructor/Operator Services Support (TRIOSS) Contract. The role will apply the appropriate degree of project discipline to ensure staffing, training certifications, quality, and alignment to customer requirements. The Medical Training Manager will ensure functional fielding medical simulation teams are in place at all TRIOSS MSTC locations and compliant with all certifications. The Medical Training Manager will ensure high-quality service, cross-site standardization, and program integrity. Additionally, this position requires periodic travel to all 25 MSTC locations and will support in reporting maintenance and consumable requests for the MCTCs to a third-party contractor.

PRIMARY DUTIES / RESPONSIBILITIES:

* Monitor and verify that all instructors across multiple sites maintain current certifications (e.g., BLS, ACLS, 68W sustainment, TC3, etc.)

* Coordinate with instructors, site leads, and credentialing entities to track upcoming expirations and schedule recertifications

* Ensure instructor compliance with contract requirements and Army/MedCoE training standards.

* Assist with ensuring proper instructor coverage at all TRIOSS locations based on the government-provided training schedules

* Identify and communicate staffing shortfalls or surpluses to the program manager and support rapid-fill or cross-leveling efforts

* Support the hiring process, employee onboarding and initial credential verification of new Instructor/Operators

* Serve as the liaison between instructors, site leads, the program management team and external stakeholders

* Act as a point of contact for operational issues at the site level that require elevation or coordination

* Ensure goals are met in areas including customer satisfaction, safety, quality and team member performance

SUPPORTING DUTIES / RESPONSIBILITIES:

* Act as the backup role for duties of the Program Manager as needed

* Coordinate program activities in accordance with the mission and goals of the organization

* Participate in meetings with stakeholders to make communication easy and transparent regarding project issues and decisions on services

* Manage both support staff

* Support in the management of the program to include schedule, budget, risk and staff

* Provide direction and guidance to personnel regarding approved processes, requirements and skills for the execution of the contract

* Ensure products or processes meet customer, company, quality, industry and regulatory requirements

* Other tasks and projects as assigned

MINIMUM QUALIFICATIONS:

* Experience in the military medical training domain

* Experience with personnel management, project management or similar leadership role

* Knowledge of Project Management tools and techniques to include MS Office products

* Strong written and oral communication skills

* Must be a U.S. citizen and able to gain a government CAC and DOD SECRET security clearance

* Willing to travel 25% to 50% both CONUS and OCONUS locations

PREFERRED QUALIFICATIONS:

* Prior 68W Combat Medic for the US Army or equivalent position in another branch

* Bachelor's degree in business, healthcare, or relevant management discipline

* Direct teaching experience as a medical instructor

* Experience with the MSTC Program of Record or other medical simulations

* Knowledge of the medical community credential and certification organizations (e.g. National Registered Paramedic and American Red Cross)

* Experience working with the Program Executive Office Simulation, Training and Instrumentation (PEO STRI), Army Medical Department (AMEDD), and/or the Armys Medical Center of Excellence (MedCoE)

* Knowledge of CBA and SCA employee management

* Experience developing and reviewing Contract Data Requirements List (CDRL) documentation

KNOWLEDGE SKILLS ABILITIES AND OTHER CONTRIBUTIONS:

* Ability to foster a cooperative work environment and coordinate/communicate with remote teams

* Ability to have strong interpersonal and communication skills and the ability to work effectively with a wide range of stakeholders in a diverse community

* Ability to gather data, compile information, and prepare accurate and timely reports