IT Product Management Senior Manager

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Senior Manager of Product Management role is part of the Digital Enterprise Technology (DET) Revenue team. As a Senior Product Manager within this organization, you will play a pivotal role in driving the success of our Salesforce on Salesforce solutions that enable us to be the #1 Customer and CRM company in the world. You will be the linchpin between our product teams and the market, ensuring that our offerings align seamlessly with our business needs and industry trends.

We're looking for a stellar Senior Manager - IT Product Management to join our DET Revenue team to build the future of Salesforce's internal Configure Price Quote (CPQ) process as part of Quote-to-Cash application. You'll be part of a team that focuses on technology modernization initiatives as well as strategic growth initiatives that would propel Salesforce to $50B and beyond.

In addition to building and shipping great products, you'll get a chance to be at the forefront of revolutionizing the software industry through innovative AI, data, and technology solutions. You'll join a dynamic environment that fosters continuous learning, work with a diverse and talented team where your ideas and contributions are valued, and innovation is encouraged. You'll contribute to projects with a global footprint, influencing the success of Salesforce around the world. You'll also have access to resources and mentorship to help you grow in your career and achieve your professional goals.

Responsibilities:

Success will be measured by how well you're able to work with your stakeholders to drive cross-functional alignment and ship products in an efficient and timely manner.

• Lead a team of Product Managers and Analysts to define and prioritize features, enhancements, and initiatives based on strategic goals, and business feedback.

• Collaborate closely with cross-functional teams to understand business goals and requirements, and translate them into a clear product vision, solution and roadmap.

• Act as the voice of the business during sprint planning, ensuring that engineering teams understand and deliver on business expectations.

• Mentor and guide PO and Analysts to iterate on product enhancements and innovations.

• Conduct in-depth market research and analysis to identify emerging trends, customer pain points, and competitive landscapes.

• Oversee E2E (End-to-End) and UAT (User Acceptance Testing) efforts, validating that deliverables meet quality standards and address user requirements.

Required Qualifications:

• 8+ years product management or related industry experience

• 3+ years of experience implementing Salesforce solutions as a Technical Product Manager / Business Analyst

• Familiarity with the software development lifecycle and Quote-to-Cash business process

• Familiarity with Generative AI and Agentic AI

• Requires a Bachelor's degree (or foreign degree equivalent) in Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences, or a related field and 2+ years of experience in the following:

  • Experience working with a cross-functional team to drive product strategy, design, and vision

  • Experience in defining product requirements and converting/developing them into a product solution

  • Experience in coordinating with stakeholders outside of technology (end-customers, change management, legal, etc.), and guiding the team through key milestones

• Proven communication skills

• Displaying leadership, organizational and execution skills

Preferred Qualifications:

• Excellent interpersonal and communications skills.

• Experience going through a full product lifecycle, integrating customer feedback into product requirements, driving prioritization and pre/post-launch execution.

• Familiarity with Salesforce CPQ and/or other quote to cash / billing solutions.

• Salesforce CPQ and/or Admin and/or Agentforce Specialist certification(s) preferred.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

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