Operations Lead Specialist

MFS Investment Management
tuition reimbursement, 401(k)
United States, Massachusetts, Boston
Oct 29, 2025
At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters - to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures. THE ROLE The Operations Lead Specialist supports the Legal, Compliance, Enterprise Risk Management (LCERM) Director and LCERM Division focusing on project and other technical and operational support needed to carry out their responsibilities. This role will focus on being the audit liaison and identifying, addressing, and reporting on the support provided by the LCERM Operations team. The LCERM Lead Specialist will train junior members of the department. Facilitates key communications in a consistently professional, efficient and effective manner. WHAT YOU WILL DO Collaborate with cross-functional teams, providing advice on process improvement opportunities across the LCERM Division. Appraise implementation of tools within LCERM to streamline new or existing practices. Work with Senior members of the Division collaborating with gap review of processes and creating and maintaining process and procedure documentation. Evaluate the effectiveness of controls through the application of knowledge of technical and business processes and internal control systems. Work with members of LCERM on departmental matters as needed (such as budgeting process, audit liaison and technology). Execute additional duties and responsibilities as needed, including supporting various other LCERM operations work streams, meeting planning and preparation. Support strategic planning of the Intranet sites owned by the LCERM Division. Provide widespread support to LCERM and assist with ad-hoc tasks and special projects. WHAT WE ARE LOOKING FOR Bachelor's degree or equivalent, 5-6+ years of experience. Internal audit or risk and control experience. Proven track record of collaborating in a fast-paced environment with cross-functional groups to set objectives and produce meaningful results, successfully managing multiple deadlines. Strong experience in developing, implementing, and using technology solutions. Demonstrated ability to work independently with minimum guidance. Ability to solve complex problems and move projects forward by gaining support needed from others while working in a cross-functional role. Excellent communication skills, both verbal and written, and the ability to liaise with senior management, peers, and other team members. Flexible and adaptable, Excellent analytical skills, with high sensitivity to details and quality as well as excellent problem-solving. Initiative-taking and able to identify issues, risks, and potential liabilities in order to report these matters to partner teams. Advanced knowledge of Microsoft Office Suite. #LI-JN1 Base Salary Range: $76,500.00 - $109,500.00 This position is eligible for competitive incentive bonus. At MFS, we believe in fair and transparent compensation. For that reason, we're including the salary range for this position. This range reflects our good-faith expectation forwhat we'll pay depending on the candidate's experience, training and education. In addition to the salary, we also offer significant and competitive incentive compensationbased on both individual and company performance. Other components of our Total Rewards Package include: MFS contributes an amount equal to 15% of your base salary to your retirement account that is separate from the company -sponsored 401(k) Education Assistance: MFS contributes $100 monthly up to $10,000 lifetime maximum directly to loan provider Education Assistance: Tuition reimbursement up to $8,000 annually Education Assistance: Access to discounted tutors and college coaches Generous time off and fully paid leaves including 20-weeks for maternity, 12-weeks for parental and caregiver leaves Choice of medical and dental plans and an and an employer contribution into the Health Savings Account Tax deferred commuter benefits & flexible spending accounts (medical & dependent care) Wellness Programs: Robust wellness webinars, employee assistance program with a focus on mental health, subsidized fitness benefit via Wellhub (formerly Gympass), where you can workout at gyms, studios and boutique fitness locations near you, join virtual personal training sessions and access a wide variety of well-being apps Our compensation philosophy is to pay competitively for talent while ensuring equity across employees performing comparable work. We are committed to transparency - if you have questions about how we arrived at this range or what additional benefits and bonus opportunities come with the role, we'll be happy to discuss them #LI-HYBRID At MFS, we are dedicated to building a diverse, inclusive and authentic workplace. If you are excited about this role but your past experience doesn't align perfectly, we encourage you to apply - you might be just the right candidate for this role or others. MFS is a hybrid work environment (remote/onsite) unless otherwise stated in the job posting. If any applicant is unable to complete an application or respond to a job opening because of a disability, please contact MFS at 617-954-5000 or email talent_acquisition@mfs.com for assistance. MFS is an Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws. Employees and applicants of MFS will not be subject to harassment on the basis of their status. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. Please see the Know Your Rights: Workplace Discrimination is Illegal document, linked for your reference.