Patient Service Representative - Hospitalist, Westwood

Under the general direction of the Hospitalist manager, you will perform all tasks with minimal supervision, keeping the manager informed of any issues that result in untimely appointment scheduling, and or other issues that negatively impact patient follow up care and satisfaction.

Salary Range: $30.36-$43.49/hourly.

Required:

• Skill in editing for spelling, punctuation, and grammar
• Knowledge of medical terminology
• Ability to recognize, spell, and use medical terminology appropriately
• Ability to type with speed and accuracy
• Ability to use software Word for Windows, Microsoft Windows, PowerPoint, and Excel
• Skill in word processing software
• Skill in speaking clearly and distinctively using appropriate vocabulary and grammar to obtain and convey information at various organizational levels within and outside UCLA
• Skill in speaking clearly and using appropriate grammar
• Ability to handle multi-line phone system
• Ability to accept direction from supervisors
• Ability to perform duties and tasks independently with minimal supervision
• Demonstrated ability to establish and maintain cooperative working relationships with other staff members and faculty
• Skill in setting priorities which accurately reflect relative importance of job responsibilities and in coordinating projects from multiple supervisors
• Skill in exercising good judgement in referring calls to faculty
• Ability to operate numerous instruments (phones, printers, scanners, fax machine, etc)

• Knowledge of Epic/Care Connect System and SYSM Communication System