Business Operations Analyst 2

Aleron
United States, California, Fremont
Nov 02, 2025
Description Acara Solutions is seeking a detail-oriented and proactive Business Operations Analyst 2 to join our client located in Fremont CA. Essential Duties and Responsibilities - Other duties may be assigned Monitor, investigate, and resolve issues related to SAP service orders and notifications. Analyzing data tie-off between SAP & Microsoft Dynamics. Establishing best practices for data consistency and reducing errors Processing SAP customer master requests requiring changes to Plant, Sales Org, Functional Location, etc. Update and maintain data accuracy within SAP business systems Navigate SAP installed base records Create and maintain SAP equipment records Interact closely with internal customers, understanding their issues, and guiding them within the boundaries of the business process Monitor and respond to user transactional issues promptly Participating in training programs to understand new project dependencies Reviewing and updating service process documentation & training Effectively find and export SAP data and combine data from multiple sources Ability to analyze data to generate actionable insights and presents the findings to the business users for informed decision making Here's what you will receive: Pay: $52.82/hr Duration: 2 years with the possibility to convert to full-time based on business needs and performance Schedule: Virtual Flex - 1-2 days onsite, M-F 8 AM - 5 PM PST Job Requirements Required Skills / Qualifications: 3 years minimum experience working with SAP service modules (FSM, CS, PM, or SD) in a transactional support or analyst role Familiarity with SAP install base, equipment records, and service orders Working knowledge of Microsoft Dynamics FSM Ability to use Excel, Power BI, or similar tools for data visualization and analysis. Preferred Skills / Qualifications: Prior experience supporting customer service or field service operations. Excellent time management and organizational skills Good communication and interpersonal skills Understanding of service process optimization, documentation, and training delivery. Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran. Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status. Apply