New

REDCap Application Analyst

Mass General Brigham (Enterprise Services)
United States, Massachusetts, Somerville
399 Revolution Drive (Show on map)
Jul 21, 2025
The Opportunity The REDCap Applications Analyst leads the design, development, testing, implementation, and ongoing maintenance of new and existing REDCap application features and functionality. The REDCap Applications Analyst is responsible for managing several concurrent projects or initiatives related to the application and its end users. What You'll Do - Leads the discussion of business requirements and coordinates the translation of those business requirements into functional specifications for the software application. -Offers recommendations for improvements in data collection, workflow, or other processes when possible. -Works closely with the application's vendor or developer to communicate the functional specifications, providing details to improve understanding. -Develops test plans and performs related software quality assurance tasks. -Designs the training curriculum for the software's user community. -Leads the development of end user documentation. -Provides ongoing support of the software applications by identifying and resolving issues, often as the point of escalation for more complex issues. Bachelor's Degree Information Systems preferred MGB can consider and review experience in lieu of a degree Experience in the development, support or operation of software applications, preferably in a healthcare setting 5+ years REDCap Administrative support required Skills and Abilities Knowledge of the workflows and operations supported by the software application(s). Strong oral and written communication skills. Demonstrated analytic and problem-solving skills. Strong interpersonal skills to effectively communicate with both technical and non-technical staff. Knowledge of Microsoft Office 365 and other popular office productivity solutions. Onsite Flexible Working Model Required M-F Eastern Business hours Onsite Flexible working model required weekly or monthly Must be flexible for onsite to accommodate team needs, business needs, stakeholder meetings as planned Remote working days require stable secure, quiet, compliant working station Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.