New

Project Manager

Mass General Brigham (Enterprise Services)
United States, Massachusetts, Somerville
399 Revolution Drive (Show on map)
Jul 21, 2025
Reporting to the Manager, Digital Solutions Delivery, this position will manage a variety of projects aligned with MGB's broader service delivery transformation initiatives. This position requires a highly motivated individual who is comfortable managing multiple priorities and contributing across a dynamic and evolving digital environment. In addition to managing projects, a key focus of this role will be leading the development, implementation, and ongoing management of a knowledge management governance structure to support our evolving Service Delivery goals. The Project Manager will collaborate with stakeholders across the digital organization to assess the current knowledge management landscape, define a strategic framework, and implement industry best practices (E.g. KCS, ITIL, ISO 30401) that support the full knowledge lifecycle. This includes serving as a subject matter expert in knowledge management processes and toolsets, driving daily operations and continuous improvement efforts, and ensuring our knowledge foundation effectively supports AI-driven solutions. Experience with platforms such as ServiceNow and Moveworks is highly beneficial, as these tools are central to enhancing knowledge accessibility and empowering employees through self-service solutions. Summary Responsible for managing Digital projects. Leverages a combination of technical skills and clinical domain knowledge to derive a feasible, de-risked technical plan that delivers high-quality deliverables for our partners and product teams. Essential Functions -Develop project goals, objectives, approach, and scope through negotiation and diplomacy that result in a well-defined, well-sponsored project. -Develop work plans and timelines to meet project goals. -Contribute to the development of capital and operating funding requirements associated with a project. -Manage a project within its budget. -Plan, manage, and oversee projects, using recognized project management methods. -Provide ongoing project status reports to leadership, user groups, the project steering committee, and executive hospital management. -Effectively seek opportunities to develop the business, refine our products, advocate for new offerings, and continuously improve our processes. - Education Bachelor's Degree Information Technology required or Bachelor's Degree Related Field of Study required Can this role accept experience in lieu of a degree? Yes Licenses and Credentials Experience Experience in information technology positions 3-5 years required Knowledge, Skills and Abilities - Knowledge of the principles, procedures, and methods used in systems analysis and design, including those having computer-based applications. - Understanding of principles and practices of data architecture and data management. - Experience with modern administrative practices and techniques with particular emphasis on the use of electronic data processing systems in a large-scale enterprise. - Skilled in managing enterprise information management functions. - Proficient Analytical Skills. Onsite Flexible Working Model Required M-F Eastern Business hours Requires onsite presence at least 4x per month, or 1-3x per week depending on business and department needs Must be flexible for business needs and as planned Remote working days require stable secure, quiet, compliant working station Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.