Student Technical Assistant - Computer Science Department

Position Overview:
The Computer Science Department is seeking a motivated student employee
to provide technical and user support for faculty, staff, and students.
This position offers hands-on experience in a collaborative academic
environment, ideal for those with a strong interest in Linux systems and
interpersonal communication.

Key Responsibilities:

• Assist faculty and students with Linux-related tasks, troubleshooting, and basic system navigation.
• Support setup and maintenance of lab environments and virtual machines.
• Respond to routine technical issues via email, in-person, and ticketing systems.
• Help maintain software installations, system updates, and user access.
• Collaborate with department IT personnel on system improvements and project work.
• Document processes and common technical solutions for departmental reference.

Work Hours: 20 hours per week (flexible around class schedule)
Location:
On-site in the Computer Science Department Lab

Equivalencies not found for this position

Qualifications:

• Familiarity with Linux (Ubuntu or Debian preferred).
• Basic understanding of shell commands, system logs, and terminal navigation.
• Excellent customer service skills and willingness to assist users with varying technical backgrounds.
• Reliable, organized, and comfortable working independently or as part of a team.
• Strong verbal and written communication skills.

Preferred Skills:

• Experience with remote access tools (SSH, SCP).
• Exposure to version control systems (e.g., Git).
• Interest in computer science, cybersecurity, or IT support.

Only applications submitted through
the official UNMJobs site will be accepted. If you are viewing this job
advertisement on a 3rd party site, please
visit UNMJobs to submit an application.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.