CLIN PROG COORD - SPECIALIST (Peer Support)

WHY UT SOUTHWESTERN?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

JOB SUMMARY

Oversee operations of meetings or program sessions with staff across hospitals and clinics as the Clinical Program Coordinator - Specialist. Collect, compile, display, and analyze process data; evaluate the effectiveness of programs and processes in identifying and resolving issues. Work closely with senior leadership, physicians, managers, and staff to plan, organize, direct, execute, and/or facilitate programs related to areas of expertise. Ensure assigned programs remain intact and aligned with the organizational mission and strategic plan.

BENEFITS

UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!
  

EXPERIENCE AND EDUCATION

Required

• Education

Bachelor's Degree In nursing or healthcare related field

Preferred

• Education

Master's Degree

PhD

• Experience

3 years related clinical experience

Experience working with multidisciplinary teams, leadership, ethics, wellness, and/or program coordination.

JOB DUTIES

• Leads all work required to develop, cultivate, and maintain working relationships with internal/external departments and other organizations associated with and/or receiving benefit from the program(s).
• Maintain and oversee all required documentation of sessions and follow up of work with leadership.
• Recruit and onboard new staff from across the system to participate in program-related sessions.
• Oversight and preparation of all communications in regard to the program(s), working with PR/Marketing, maintain website, emails, councils, and committees reporting.
• Ability to ask questions, take initiative to streamline processes, procedures, and practices.
• A strong customer service orientation and teamwork ethic are essential for interactions with all staff.
• Outstanding interpersonal skills, verbal communications, ability to negotiate with peers as well as supervisors.
• Collaborates with leaders to develop projects; participates in initiatives to share and learn with a variety of audiences.
• Plans and coordinates sessions with department/unit leadership and team facilitators, including team meetings and training sessions.
• Serves as a session or meeting facilitator as needed.
• Ability to provide feedback in a positive yet assertive way.
• Ability to make decisions within scope of position and work with minimal supervision.
• Works closely with team leadership to establish and maintain program goals and objectives.
• Oversees program evaluation and quality control activities; presents data and program information.
• Presents/represents the program and program updates in group settings.
• Remains current on relevant topics and opportunities to expand and/or improve the program.
• Develop and implement educational programs and tools to support staff.
• Utilize AIDET to lead outreach efforts for groups and individuals within the health system.
• Facilitate referrals and provide program(s) services to promote the highest quality of care.
• Performs other duties as assigned.

SECURITY AND EEO STATEMENT
Security

This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 113.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

EEO Statement

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.

Benefits

UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:
• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare - no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!