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Lead Employee Experience Partner

Rivian
vision insurance
United States, Illinois, Normal
100 Rivian Motorway (Show on map)
May 24, 2025
About Rivian

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.

As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.


Role Summary

Rivian HR is on an exciting transformation! We are embarking on a significant change as we transition to a shared service model, designed to revolutionize the way we deliver HR services across the organization. This transformation is driven by our commitment to enhance efficiency, improve service quality, and provide a more consistent and streamlined experience for all employees. This will enable us to build a more agile and responsive HR function that better meets the needs of our dynamic workforce.

We are seeking a dynamic and dedicated HR generalist to join our HR shared services team. In this pivotal role, you will play a crucial part in the development and implementation of our new HR service delivery model. This team will respond to queries and be critical architects of the new service delivery model to centralize and streamline HR functions to enhance efficiency, improve service delivery, and provide a seamless experience for employees across the organization. This team will support the HR Business Partner organization across the enterprise and provide expert HR services in the new model.

If you are passionate about HR transformation, possess strong analytical and problem-solving skills, are able to work collaboratively across multiple departments and thrive in a dynamic environment, we invite you to be a part of our innovative journey.


Responsibilities

  • Work effectively in the shared services model and respond to queries to employees and leaders
    on all aspects of the employee experience: on-boarding, promotions, change management,
    employee pulse surveys, performance management, career development, employee relations
    and off-boarding.
  • Conduct employee interviews to discuss personnel, human relations, and work-related problems
    that adversely affect team & employee morale, engagement, health, and productivity.
  • Evaluate a variety of people relation issues varying in complexity and meet with stakeholders to
    present recommendations for resolution.
  • Suggest and implement new procedures and policies to continually improve efficiency and
    effectiveness of the shared service model to improve employee experience.
  • Respond to and resolve queries assigned in an efficient manner adhering to defined SLAs and
    governance mechanisms.
  • Build effective partnerships with HR Business Partners and other COE stakeholders to effectively
    resolve queries.
  • Serve as a confidant for employees and triage inquiries in partnership with centers of excellence
    regarding benefits, payroll, leaves of absence, job architecture, investigations and career
    development.
  • Coach leaders from first line managers to Sr. Directors on broadening their own capability while
    building and leading high performing teams.

Qualifications

  • Bachelor's Degree in Human Resources or related field; HR certification or advanced degree
    preferred.
  • 6+ years of HR generalist or specialist experience with 2+ years ideally in a high growth
    environment; Past experience working in a shared service model is a plus.
  • Proven leadership ability.
  • Employee Relations/Investigations experience gained in either a People Partner role, Employee
    Relations Advisory role, or equivalent experience.
  • Experience dealing with employment law principles and conducting and advising on investigations.
  • Experience advising on a wide range of employee relations issues, including coaching, counseling and performance issues.
  • Exceptional project management skills and the ability to translate complex issues into straightforward communications.
  • Proficient knowledge of Human Resources, policy interpretations and legal requirements.
  • Ability to compile information and analyze data to drive decision making.
  • Possess a high level of problem-solving skills.
  • Ability to communicate effectively in disclosing or withholding confidential information.
  • Ability to establish strong cross-functional relationships at all levels and geographies.

Pay Disclosure

Salary Range for Normal, IL based applicants: $92,000 - $115,000 annually (Actual compensation will be determined based on experience, location and other factors permitted by law).

Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part-Time employee coverage is effective the first of the month following 90 days of employment.



Equal Opportunity

Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.

Candidate Data Privacy

Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.

Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services.

Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.

Please note that we are currently not accepting applications from third party application services.

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