Student Accounts Assistant

The UNC Asheville Student Accounts Office seeks to provide a high level of support to the University and its stakeholders that is competent, approachable, reliable, empathic, and responsive. The Student Accounts team is responsible for representing these pillars in both attitude and action.

The Student Accounts Assistant directly communicates with students and their families, providing information concerning tuition and fees, student billing, payment, registration, etc. This position is also responsible for receipting payments to the University and providing customer service to the campus community regarding the receipt and processing of those funds.

Duties of this position will include:

High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

An Associate's degree in business or accounting is preferred or equivalent combination of training and experience.

The preferred candidate is customer service oriented, demonstrates excellent verbal and written communication and interpersonal skills, is highly proficient with computer software applications including MS Office and Google Applications, and is a proactive problem solver. The Cashier must be able to work independently with a high level of professionalism, be well organized, flexible, and be able to manage and meet demanding deadlines.

Candidates who have experience with the Ellucian Banner System and/or more than two years of cashier experience in higher education are strongly preferred.

The ideal candidate excels in:

Typical hours are Monday-Friday from 8:00 a.m. - 5:00 p.m. Some additional evening and weekend hours during peak periods may be needed.

Applications must be submitted online no later than 11:59 p.m. ( EST) on the closing date for each specific position. Please note that any documents submitted to Human Resources or the hiring departments become property of UNC Asheville and will not be returned.

Official verification from each college/university you have attended are required upon employment, and will be requested directly from the college/university by Human Resources or from the National Student Clearinghouse. Any expense will be the responsibility of the employee. Educational degrees must be from an appropriately accredited institution.

If no applicants apply who meet the required competency and training and experience requirements, management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

It is the policy of UNC Asheville to conduct pre-employment background investigations on all candidates selected for employment. If hired, the candidate will be required to submit proof of eligibility to work in the United States. New employees are paid only by direct deposit to the financial institution of their choice.