FAA Testing Center Supervisor/ACR

About Embry-Riddle Aeronautical University:

Embry-Riddle Aeronautical University is an independent, culturally diverse institution providing quality education and research in aviation, aerospace, engineering, and other related fields with residential campuses located in Daytona Beach, Florida and Prescott, Arizona. The University's Worldwide campus provides educational opportunities online and at approximately 130 locations throughout the United States, Asia, Europe, and Central/South America.

As the largest and most comprehensive aviation and aerospace-focused university in the world, Embry-Riddle is a unique institution. Over the past 90 years, the University has evolved with industry to break new ground and produce top-level graduates who serve the ever-changing needs of aviation and aerospace and other STEM-related disciplines. Embry-Riddle offers programs in seven primary fields of study including: Applied Science; Aviation; Business; Computers and Technology; Engineering; Safety, Security, and Intelligence; and Space.

The Opportunity:

Embry-Riddle Aeronautical University's Flight Department is seeking an FAA Testing Center Supervisor/ACR to manage all aspects of the FAA Testing Center in accordance with FAA regulations (FAA Procedures Manual, FAA Order 8100.15, and Order 8080.6). The FAA Testing Center Supervisor will support the Flight Department by providing data support to Chairman of Flight Training,Flight Data and Certification Manager, Team Managers, Faculty, and Flight Department Director of Business.They will also administer and document results of over 3000 FAA Airman Knowledge Tests (AKT) annually, coordinate with PSI regarding decision-making changes in operational procedures of the Testing Center, implement new FAA authorized procedures and provide a smooth transition of Testing Center processes and maintain high level of confidentially regarding applicant's records.This role will review FAR Part 141 signed course completions to issue Airman Certificates in accordance with regulation. The Testing Center Supervisor/ACR will review, maintain, and interact with students to ensure that proper documentation is on file throughout student academic career.

Other primary responsibilities include:

• Supervising an efficient FAA Testing Center from registering an applicant and monitoring the AKTs to printing the AKT Reports.

• Enforcing accuracy and validity of all identifications and authorizations to test, required by FAA.

• Troubleshooting testing station errors in accordance with PSI and/or ERAU IT.

• Following up on the Exit Surveys when there is a dissatisfied report created by candidate.

• Filing an Incident Report when an unusual circumstance occurs during test sessions.

• Proctoring non-FAA exams and Embry-Riddle Aeronautical University (ERAU) Flight Instructor New Hire tests; grading New Hire tests and coordinate results to the Flight Department.

• Directing the hiring, scheduling, and training of all new FAA Certified Proctors to include one full-time FAA Testing Coordinator and up to seven part-time student assistants.

• Providing statistical support to Flight Data and Certification Manager and Chairman of Flight Training.

• Distributing weekly ETA reports to Chief Flight Instructor, Team Managers, and support personnel.

• Organizing and maintaining class rosters with AKT grades for faculty each semester.

• Ensuring daily updates of the ETA database reflects current AKT scores.

• ACR duties include issuing pilots certificates and ratings to graduates of pilot schools that hold examining authority under part 141.

• Review FAR Part 141 signed course completions.

• Schedules and meets with qualified students for review of signed course completion materials to issue Airman Certificates.

Miscellaneous duties include:

• Passing an annual Proctor Qualifying exam in order to remain an FAA Certified PSI Testing Center Administrator.

• Annual FAA Audit preparation: Ensuring Testing Center procedures, staff, site, data, and documentation are in compliance with FAA regulations relative to FAA Order 8100.15 and Order 8080.6.

• Maintaining the ACR designation by completing all requirements mandated by the FAA.

• Other duties as assigned.

Required qualifications:

• Bachelor's degree preferred

• Proficient with Microsoft programs to include: Access, Excel, PowerPoint, Word, Outlook/email, SharePoint, and Internet end-user applications

• Must pass the Annual Proctor Qualifying Test in order to become and remain an FAA Certified PSI Testing Center Administrator.

• Able to be designated as a school ACR by the FAA (Pilot Certificate needed) or an AGI

• Knowledge of FAA regulations (FAA Procedures Manual, FAA Order 8100.15, and Order 8080.6)

• High level of personal communication and telephone skills

• Detail and customer service oriented

• Strong organizational skills

• Good moral character