Director, Broker Sales

About SCAN

SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation's leading not-for-profit Medicare Advantage plans, serving more than 300,000 members in California, Arizona, Nevada, Texas, and New Mexico. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 40 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare. SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. If you are interested in becoming part of an organization that is innovating senior healthcare visit www.thescangroup.org, www.scanhealthplan.com, or follow us on LinkedIn; Facebook; and Twitter.

The Job

Oversee and manage the Broker Account Executive team in order to achieve monthly broker sales targets. Monitor daily sales performance and make adjustments as needed to achieve the monthly sales goal. Develop strategy and provide direction to longer-term opportunities to maximize sales. Responsible for the oversight, training and servicing of the broker distribution channel, agencies and agents, in the assigned market aiming to position our health plan for sales achievement and success.

You Will

Develop strategy, tactics, sales plans and sales targets to ensure membership growth and retention.

Provides leadership for the day-to-day operations of Broker Account Executives, while maintaining focus on the company's strategic goals.

Maintains business relationships with agency representatives with a special focus on SCAN's Field Marketing Organization (FMO) agencies. Through ongoing communication with FMOs, continuously improve the operational integration with the FMOs so that SCAN is a preferred MA partner.

Ensures targeted goals and production standards by providing positive enrollment opportunities and resources for each sales region.

Oversees training and coaching for Broker Account Executives based on performance expectations and compliance requirements.

Develops and maintains relationships with the medical community, including core providers and medical groups. Increases opportunities for community events that enhance enrollment within each service area.

Utilizes ability to influence, develop, and empower Broker Account Executives to achieve objectives utilizing a team approach.

Directs adherence to all state and federal requirements for regulatory/compliance. Solicits and services major FMO accounts.

Maintains timely and effective communications with the VP of National Sales and assists with monthly sales forecasts and revisions.

Establishes performance goals for all Broker Account Executives, and monitors performance on a continual basis. Develops and maintains a strong working relationship with key internal departments that support broker sales. Develop and maintain a strong pipeline of prospective new broker/agents to drive future success. Maintain staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities. Accomplish staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching and counseling employees; initiating, coordinating, and enforcing systems, policies, and procedures. Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.

Actively support the achievement of SCAN's Vision and Goals.

Other duties as assigned.

Your Qualifications

Bachelor's Degree or equivalent experience

Brokerage certification

10+ years of Medicare Advantage Plan sales experience required.

Leadership - Skilled to develops others

Business Insight - In-Depth understanding of the business

Problem Solving - Make critical decisions, often involving high-level risk assessment and the ability to adapt to changing circumstances

Strategic Mindset - Creates strategies to sustain competitive advantage

Strong verbal and written communication skills.

Strong presentation skills to effectively address diverse audiences.

Strong organizational and time management skills.

Proficient in MS Office.

What's in it for you?

• Base Pay Range: TBD
• Work Mode: Mostly Remote
• An annual employee bonus program
• Robust Wellness Program
• Generous paid-time-off (PTO) along with 11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days
• Excellent 401(k) Retirement Saving Plan with employer match
• Robust employee recognition program
• Tuition reimbursement
• An opportunity to become part of a team that makes a difference to our members and our community every day!

We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!

At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

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