Manager Accounts

Accounts Manager

Who We Are:

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team:

• Ensures a high level of customer satisfaction by communicating frequently with customers and following up on customer concerns and requests.
• Confers and coordinates with other departments such as Sales, Accounting, IT and Operations to optimize customer satisfaction and efficiency.
• Establishes and maintains goals based on Key Performance Indicators (KPI) as prescribed in the client contract.
• Evaluates and reports on customer service operations performance; provides recommended action plans for improvement to Station Manager
• Proactively manages relationships with outside service providers to achieve the best relationship of price to performance.
• Establishes, documents, and enforces standard operating procedures for all operational activities for assigned account(s)
• Drives timing, accuracy, and distribution of all billing on account(s)
• Manages expenses for account(s) including supplies, maintenance, CapEx, etc.

What you need:

• Bachelor's degree from a 4 year college or university
• Minimum 4 years of related experience and/or training in Customs Brokerage/Freight Forwarding; or an equivalent combination of education and training.
• PC literate with experience with Microsoft Outlook, Word, and Excel
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

What you gain from joining our team:

• Access wages early with the Rain financial wellness app
• Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment!
• Health, dental, and vision insurance after 30 days of employment
• 401k match
• Paid maternity and parental leave
• Access to career development, employee resource groups, and mentorship programs
• Employee discounts
• Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
• Free financial wellness programs
• Daycare discount program
• Opportunities to volunteer and give back to your community.
• + more!

Join our Team!

• Visit our website atworkatGEODIS.comand chat with our virtual recruiter, Sophie, to fast-track your way to an interview.

OR

• Text DELIVER to 88300 to Apply!