The Vehicle Operability Manager - Top Hat is primarily responsible for the QCDP (Quality, Cost, Delivery Performance) results for a vehicle Top Hat project of an integration, validation or industrialization activity in Electrical Electronics at the system level. They will facilitate commissioning of vehicles and lead a technical team responsible for triaging issues discovered on product development, Fast Feedback, dealership and customer vehicles. They lead the definition of software packages and work with the Modernization Manager and Coordinators to execute vehicle updates for custodians. Their responsibility covers a program, program launcher with a new EE architecture or powertrain and will be the single-point contact on the Operability & Commissioning Team for the program. Along with the entire Operability and Commissioning Team, they will strive to improve vehicle-level operability by promptly identifying and resolving issues and updating vehicles with the latest compatible software configurations. Responsibilities Include:
- Project budget: timing, FTE, tools, etc.
- Track and manage project issues, root cause, resolution and implementation
- Lead and update the resolution of technical issues
- Identify issues and propose alternative solutions
- Report project status at Program Reviews, Program Health Reports, Readiness Reviews:
- Maturity, Issues, Compatibility, Workarounds, etc.
- Ensure coordination between stakeholders
- Ensure targets are met
- Escalate risks or deviations regarding costs/deadlines/performance levels to stakeholders as needed
- Develop recovery plans as needed
- Participate in defining technical solutions for development vehicles or industrialization
- Collect part update information, software files and instructions for part updates
- Support part facilitation when hardware updates are required
- Software and Vehicle Updates: Ensure proper software configuration, execute updates, diagnostics, validation, and testing on new vehicles.
- Reproduce and analyze defects according to existing multi-trade methods
- Analyze complex engineering systems
- Write issue and synthesis reports
- Support vehicle update/triage priority lists
- Prepare workflow (upcoming projects)
- Define the exception list
- Support build of EE Plywood Buck
- Support triage activities
- Report on department pillar status
- Define tool needs and submit requests to Tools & Processes Manager
- Support archetype definition
- Support training of team members
- Support software update activities
- Monitor and analyze key performance indicators (KPI)
- Propose Efficiencies
Basic Qualifications:
- Bachelor's degree - Electrical, Mechanical, Computer or Related Engineering from an ABET accredited program.
- 8+ years of experience in electrical/electronics.
- Minimum English proficiency at B2 level. Excellent verbal and written communication skills.
- Ability to conduct meetings and working groups in English.
- General automotive knowledge.
- In-depth understanding of electricity/electronics and electrical/electronic architectures.
- Familiarity with industrialization and R&D processes and tools.
- Proficient in computer tools.
- Experience troubleshooting vehicle systems in various environments.
- Skilled in using electrical debugging tools (e.g., digital multi-meter, oscilloscope, CAN diagnostic tools, CDA, Dianalyzer, current probes).
- Strong leadership, communication, and presentation skills.
- Basic knowledge of software and modeling concepts.
- Independent leader and self-starter, focused on triage and synthesis.
- Ability to work well with a team of experts.
- Ability to work in a fast-paced environment
- Hold a valid driver's license, willing to drive and test vehicles, and able to obtain a chauffeur's license for heavy-duty trucks.
- Willingness to travel domestically and internationally up to 20%.
Preferred Qualifications:
- Demonstrated knowledge of CAN bus and experience using Vector CAN tools (CAN diagnostic tools, CANoe, CANalyzer.)
- Demonstrated experience with electrical debugging tools such as a digital multi-meter, oscilloscope, current probes, and other diagnostic equipment.
- Demonstrated experience performing vehicle and system level trouble shooting/root cause analysis and experience performing circuits analysis on the vehicle sub-systems.
- Knowledge of Electrical Systems: Autonomous driving (ADAS), Electrified powertrains (EPWT), Electrical & Electronic Architecture,
- Connected Vehicles, Human Machine Interface (HMI), Infotainment, Software.
- Knowledge of embedded diagnostics and tools for the Integration, Validation, Industrialization of EE systems.
- Certified problem-solving skills (Reactive Quality Green Belt or Reactive Quality Black Belt).
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