Business Analysis Manager - Legal Contract Lifecycle Management (CLM)

The application window is expected to close on: 5.31.2025

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

This is an exciting opportunity to join the Cisco Legal Technology Solutions team. Cisco's Legal technology Solutions team uses technology to make life easier - enhancing Cisco's innovative networking and collaboration tools. And we embrace the responsibility to be a force for good - donating our time and expertise through Pro Bono and community impact initiatives.

You will help empower Cisco's legal department and cross functional teams to align strategy, plan, and implement technical enablement programs in the Contract Lifecycle Management (CLM) space.

• Develop a deep understanding of existing legal technology tools for contracting
• Participate in day-to-day interactions with project team members, data and IT professionals, scrum teams, and other cross-collaborative teams
• Configure, automate, and optimize contract lifecycle tools based on specific requirements from partners
• Provide software support for run the business activities, including reviewing and analyzing requests, application issues, and bugs of moderate complexity
• Work with cross functional teams as needed to draft and refine user stories, conduct testing, and implement scalable, long-term solutions

• Bachelor's degree or equivalent experience in computer science or related field
• 8+ years proven experience in enterprise IT environments
• Knowledge of end-to-end legal contracting processes such as templates, contract generation, playbooks and clause libraries, and contract repositories.
• Ability to develop/write complex SQL, PHP, Python, HTML, CSS, JavaScript code to support, maintain, and enhance web based applications (this may include configuring, building, and updating custom objects, fields, conditional logic, user profiles access permission, formulas, validation rules, workflows, and approvals processes)
• 5+ years of technical product or program management experience using agile development processes (product backlog for prioritization, tracking user stories, sprint planning, scrum meetings, sprint review etc.)

• Proficiency in using MS Office (Word, PowerPoint, Excel), Visio or other flow chart/process drawing tools
• Knowledge of computer programming languages such as PHP, PERL, HTML, Java, JavaScript used in web development and Oracle databases
• Hands on experience with data visualization technologies like Tableau, Microsoft Power BI, and MicroStrategy
• AI/ML, data science, cloud infrastructure, solution architecture, application development, and data engineering

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection-we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer-80 hours each year-allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

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