Solutions Engineer - SLED - Chicago 1443167

The application window is expected to close on 6/20/25

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received

Candidate must reside in or willing to relocate to Chicago metro area

Join a dynamic and passionate group of professionals at Cisco, where we empower state, local government, and education (SLED) organizations to thrive in today's digital age. Our team is at the forefront of delivering cutting-edge technology solutions that drive smarter cities, connected campuses, and stronger communities.

We are innovators, collaborators, and problem-solvers who take pride in helping our customers tackle their biggest challenges with confidence. By blending world-class technology with a deep understanding of the unique needs of the SLED market, we don't just create solutions-we create possibilities.

With a culture rooted in inclusivity, curiosity, and collaboration, you'll work alongside some of the brightest minds in the industry. Together, we are transforming how public sector organizations serve their citizens and learners. If you're ready to make a real impact while growing your career, come and join us on this exciting journey!

As a Solutions Engineer at Cisco, you will drive thought leadership and showcase the impact of Cisco solutions on business transformation. You will act as a trusted advisor, guiding customers and partners through technology selection and implementation, ensuring they derive maximum value from their Cisco investments. You will collaborate with Cisco customers, partners, and colleagues in sales, customer experience (CX), and engineering to deliver technology solutions with successful outcomes.

This role offers the opportunity to lead by example, foster collaboration across teams, and strengthen Cisco's customer relationships. You will lead educational efforts, familiarize others with Cisco's solutions, and contribute to knowledge sharing. You will also shape Cisco's strategic plans for customers, lead cross-architecture designs, and engage partners and customer success teams. Staying up-to-date with Cisco's portfolio and translating customer requirements into technical solutions will keep you at the forefront of technology.

• 6+ years experience in a customer-facing, field sales engineering role
• Bachelor's degree or equivalent work experience
• Hands-on experience with Cisco technologies, including routing, switching, collaboration, security, data center, or cloud solutions.

• CCNP certification (or seeking in the next 12 months). CCIE also preferred
• Familiarity with emerging technologies such as Software-Defined Networking (SDN), Internet of Things (IoT), Artificial Intelligence (AI)/Machine Learning (ML), or cybersecurity solutions.
• Demonstrated success in customer-facing roles such as technical pre-sales, solutions engineering, or consulting.
• Experience in presenting complex technical solutions to both technical and non-technical audiences, including C-level executives.
• Understanding of customer business challenges and priorities, with the ability to align technology solutions to achieve business outcomes.
• Knowledge of competitive landscapes and the ability to position Cisco solutions against key competitors.
• Strong problem-solving and troubleshooting capabilities, with experience in diagnosing and resolving complex technical issues.
• Proven ability to work with channel partners and ecosystem partners to deliver joint solutions.
• Continuous learning mindset with a track record of staying up-to-date on industry trends and Cisco's evolving product portfolio.
• Participation in technical training programs, boot camps, or community events related to Cisco and industry technologies.
• Experience with infrastructure virtualization platforms such as Cisco ViRL/CML, EVE-NG, GNS3, etc.
• Proficiency with Python, RESTCONF, NETCONF, YANG Suite, Ansible, Terraform
• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. A Master's degree is a plus.

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection-we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer-80 hours each year-allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!