Manager, Account Development

OPENTEXT
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do-powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent AI can't replace to help us shape the future of information management. Join us.

Your impact:

OT is seeking a driven and experienced Account Development Manager to lead our team of Cyber SMB Business Development Representatives. This individual will be responsible for mentoring and coaching the BDR team, optimizing prospecting strategies, and ensuring the team consistently meets or exceeds pipeline generation goals. Focused on x products, the Account Development Manager will collaborate closely with Sales, Marketing, and RevOps to align outbound efforts with broader business goals.

What the role offers:

• Team Leadership & Development:
• Hire, train, coach, and manage a high-performing team of BDRs.
• Set clear goals, provide regular feedback, and conduct performance reviews.
• Foster a results-driven, collaborative, and supportive team environment.
• Pipeline Generation:
• Ensure the BDR team consistently meets KPIs around meetings booked, opportunities created, and pipeline generated.
• Monitor performance metrics and optimize outreach strategies.
• Process Improvement:
• Build and refine scalable outreach processes and cadences using CRM and sales engagement tools (e.g., Salesforce, Outreach, HubSpot).
• Implement best practices for outbound prospecting, lead qualification, and handoff to AEs.
• Cross-functional Collaboration:
• Work with Marketing to align on lead quality, messaging, and campaign feedback.
• Partner with Sales leadership to ensure smooth transitions from prospect to opportunity.
• Collaborate with RevOps to ensure accurate reporting and efficient workflows.
• Data & Reporting:
• Track team activity and effectiveness via dashboards and regular reporting.
• Analyze trends to inform strategy and resource allocation.

What you need to succeed:

• 3-5+ years of experience in a BDR/SDR role, with at least 1-2 years in a leadership position.
• Proven track record of exceeding pipeline and revenue goals through outbound sales.
• Experience using CRM and sales engagement tools (e.g., Salesforce, Outreach, Salesloft).
• Strong analytical skills and ability to interpret performance data.
• Excellent communication, coaching, and organizational skills.
• Passion for developing talent and driving team success
• Experience in Cyber SMB industry
• Familiarity with lead scoring, ABM, or multi-channel outreach strategies.
• Background working in a fast-paced sales environment.

One last thing:

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.