New

Digital Training Specialist

YOH Services LLC
401(k), employee discount
United States, Massachusetts, Boston
155 Federal Street (Show on map)
May 22, 2025
Digital Training Specialist Category: Education & Training Employment Type: Contract Reference: BH-385465 Digital Training Specialist External ID # NEU20052025 Boston, MA - ONSITE 12 month W2 contract (with potential to extend or transition to perm) Pay rate: $31-37/hr - Depending on Education and Experience Position Summary: Join the Information Technology Services (ITS) team as a Digital Training Specialist, where you'll play a key role in empowering university staff and faculty through engaging, accessible training on modern digital tools. You'll help remove technology barriers and support the university's digital transformation. Key Responsibilities: Training Facilitation (60%) Deliver scheduled training sessions on workplace and classroom technologies Address attendee questions and coordinate with subject matter experts Promote additional relevant training opportunities Training Development (30%) Design and update training materials for new and existing digital tools Collaborate with SMEs and communications teams Determine delivery methods (in-person, remote, asynchronous, etc.) Training Research (10%) Participate in project meetings to assess training needs Align messaging with service desk and product teams Gather feedback to improve training effectiveness Required Qualifications: Bachelor's degree in Instructional Technology, Education, or related field, or 3+ years of relevant experience 3+ years of teaching or training experience, preferably in a technical or higher education setting Ability to independently create curriculum, training opportunities, and instructional materials Proficiency with educational and workplace tools (e.g., Canvas, Microsoft 365, Panopto, Smartsheet, Robin) Experience with media production tools (e.g., screen casting, video editing) Ability to adapt training approaches for diverse learning styles and accessibility needs Experience using feedback and data to improve training effectiveness Preferred Qualifications: M.S. degree in Educational Technology, Instructional Design, or related field 2-4 years of experience supporting academic technologies or instructional design in higher education Experience with learning analytics and data driven improvement of student outcomes Experience with accessibility standards and creating accessible teaching and learning materials Knowledge of service management and ITIL processes What's In It For You? We welcome you to be a part of one of the largest global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Medical, Dental & Vision Benefits 401K Retirement Saving Plan Life & Disability Insurance Direct Deposit & weekly ePayroll Employee Discount Programs Referral Bonus Programs Estimated Min Rate: $31.00 Estimated Max Rate: $37.86 Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship, potentially resulting in the withdrawal of a conditional offer of employment.