Hospital Liaison

Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people's lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

JOB DESCRIPTION:

SUMMARY OF POSITION

The Liaison program works with Centerstone clients, both new and existing, who are discharging or who have recently discharged from a psychiatric hospital. The Liaison will be working as an extension of the mobile crisis team during regular hours. The goal is to ensure a smooth transition from inpatient to outpatient care. This is achieved by the Liaison team working in close connection with the client, the staff of the discharging hospital, and with the client's treatment team at Centerstone. The liaison will work to provide release planning for patients who suffer from mental health illness and/or substance abuse disorders. The liaison will ensure clients make connections to behavioral, medical health and/or substance abuse treatment.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Meet with clients to introduce Centerstone services, working with Inpatient or Emergency Departments clients who are being dischargedand being referred to Centerstone's mental health services to assist patient with completing Centerstone Registration, ROIs for alternate contacts, including the discharging hospital.
• Coordinate a schedule with the hospital to meet with hospital staff and Centerstone clients/potential clients.
• Create and maintain relationships with hospital staff and assisting with discharges as needed.
• Conduct phone calls to remind clients of appointments and complete follow up calls to clients when initial post discharge appointment is missed.

KNOWLEDGE, SKILLS & ABILITIES

• Effectively communicate via written, verbal, in person and virtual methods.
• Skilled in use of technology.
• Must have a working knowledge of the targeted population and commitment to the principles of liaison services.
• Must be knowledgeable of the services that Centerstone provides.
• Must value cultural differences and be able to work as a team member.

QUALIFICATIONS

Education Level

Bachelor Degree in psychology, social work or related field preferred.

Years of Experience

Two years of experience working with individuals who experience severe mental illness and substance use disorders preferred.

Certification/Licensure

OQMHP required

PHYSICAL REQUIREMENTS

Task Percentage of Time/Frequency

Standing - 30%

Sitting - 70%

Squatting - occasional

Driving - Occasional

Kneeling - occasional

Lifting - Occasional

Bending - occasional

Time Type:

Pay Range:

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. Centerstone does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.

Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.