Welcome Team Executive

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

This is a remote position that requires 3 weeks training in our Grimsby Office.Travel and accommodation will be provided if over 30 miles and 1.5 hours travel time. Please do not apply if you are unable to commit to training.

Takepayments is a dynamic and rapidly growing company dedicated to providing top quality merchant services. We are seeking a highly motivated and technically proficient Account Manager to join our Terminal Welcome team. Part of our Welcome Team, you will play a crucial role in ensuring the successful onboarding of new customers and facilitating their seamless integration into our systems.

If you are a technically proficient, customer focused individual who thrives in a paced environment, we encourage you to apply for this exciting Welcome Team position at Takepayments. Join our team and play a vital role in ensuring our customers' success while unlocking your potential for unlimited earnings through commissions.

Benefits of being our Welcome Team Account Manager:

• Excellent Basic Salary of 25,296 with uncapped commission
• Work From Home Opportunity
• In depth Training and Development with the opportunity to progress your career
• Incredible events and incentives
• No Weekends!
• 40 Hour week - Shifts Monday - Friday 8.30am to 5.30pm

Responsibilities for our Welcome Team Account Manager:

• Contact newly signed-up customers to guide them through the onboarding process and ensure their accounts are live and operational.
• Provide technical support and assistance to customers, addressing any questions or concerns they may have about our systems.
• Proactively identify opportunities to upsell or cross-sell additional products/services to existing customers.
• Maintain accurate records of customer interactions and account status in our CRM system.
• Meet and exceed performance targets, including sales quotas and customer satisfaction metrics.
• Visit the Grimsby office once per month to stay up to date with industry trends and our evolving systems to provide informed guidance to customers.

Requirements for our Welcome Team Account Manager:

• Strong technical aptitude and the ability to quickly learn and navigate different systems and software.
• Excellent communication skills, both verbal and written.
• Customer-focused with a passion for delivering exceptional service.
• Proven ability to work in a fast-paced and demanding environment.
• Self-motivated and goal-oriented with a drive to achieve and exceed targets.
• Previous experience in a customer-facing or account management role is a plus.

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Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.