Collections Team Lead

Collections Team Lead

Corporate Headquarters

12575 Uline Drive, Pleasant Prairie, WI 53158

Are you an emerging leader in the financial field? Do you have excellent customer service skills with an eye for detail? Then you belong at Uline! As a Collections Team Lead, help guide the dedicated accounts receivable team that supports our growing North American company!

Better together! This position is on-site, and we are looking for people who share our passion.

Position Responsibilities

• Manage, guide and develop our team of Accounts Receivable Associates.

• Review and assess the team's work, giving constructive feedback.

• Onboard and train new team members.

• Resolve escalated customer problems and coach the team on timely payment collection strategies.

Minimum Requirements

• High school diploma or equivalent. Bachelor's degree in finance, accounting or a related field preferred.

• 2+ years of collections or customer service experience.

• Leadership experience a plus.

• Strong communication and customer service skills with excellent attention to detail.

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

• Multiple bonus programs.

• Paid holidays and generous paid time off.

• Tuition Assistance Program that covers professional continuing education.

Employee Perks

• On-site cafe and first-class fitness center with complimentary personal trainers.

• Over four miles of beautifully maintained walking trails.

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!