Steward- On Call

We are actively seeking for a non-exemptOn-Call Stewardto work in our Stewarding Department. This position has variable hours and is based on business needs.

Responsibilities:

• Inspect outlets for cleanliness, equipment and supplies.
• Work closely and assist Kitchen, Banquets, Room Service, Food Truck, and Restaurant ANZU when needed
• Perform multiple jobs at the workstation assigned, when needed
• Perform related duties and special projects, as assigned
• Maintain cleanliness of workstation
• Ensure work area meet standards set at completion of work shift
• Inspect all equipment,report any problems to your supervisor and/or manager, follow up to ensure correction of problem
• Interact in a courteous and professional manner with guests and hotel staff
• Comply with supervisor's directions to ensure guest and staff satisfaction
• Respond in a courteous, professional and prompt manner in order to resolve all guest and staff difficulties
• Interact with people beyond giving and receiving instructions, particularly interaction with supervisors, co-workers, and guests in completing assignments
• Interpret and comply with a variety of instructions furnished in written, oral, and diagrammatic or schedule form
• Maintain safety and cleanliness of work area
• Additional duties as assigned

Qualifications:

• A minimum of 1-year stewarding experience is preferred in a luxury hotel, catering, or restaurant environment
• Must be able to operate heavy machinery
• Must be capable of standing or walking for long periods of time
• Must be available to work any evening shift including weekends and holidays
• Must be available to work until 2:00 am as needed
• All candidates must be fluent in verbal and written English

Hotel Nikko San Francisco is a luxury property located just off Union Square in downtown San Francisco, with 532 guest rooms and suites, 22,000 square feet of meeting and banquet room space, and five food & beverage outlets: 24-hour Room Service, ANZU Restaurant and Lounge, Kanpai Lounge, Imperial Lounge, and Feinstein's at the Nikko.

Our culture is based on 5 Core Values: Service, Collaboration, Credibility, Achievement, and Fun. We are seeking candidates who can deliver the Nikko tradition of outstanding customer service and help us fulfill our Mission of creating "Fantastic Memories" (Subarashii Omoide) to our external and internal guests. Consistently ranked as a "Best Place to Work" and "Best and Brightest Companies to Work For" in the SF Bay Area. Hotel Nikko San Francisco offers competitive salaries and a fun and rewarding work environment.

On Call Benefits:

• Pre-Tax Commuter and Parking Benefits
• 401K Matching Program
• 2% Company Profit Sharing
• Sick Pay

Hotel Nikko San Francisco Employee Perks:

• Friends & Family Rates at Nikko/Okura Hotels
• Reciprocity Rates at Participating Hotels
• Employee Discounts in ANZU and Feinstein's at the Nikko
• Free Employee Dining Room Meals
• Free Uniform Laundry
• Locker Room with Showers
• Employee Computer Access for Web Browsing and Printing
• Employee Job Referral Program
• Employee Recognition Programs and Employee Appreciation Events

Discounts on the following: Offsite Parking, Personal Dry Cleaning & Laundry, Movie Tickets, Amusement Park Tickets, Work Safety Shoes

Important Notice:

1. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time-to-time.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Hotel Nikko is an Equal Opportunity Employer without regard to people formerly experiencing homelessness, race, color, creed, gender, gender expression, gender identity, religion, marital status, registered domestic partner status, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, age, veteran status, national origin or ancestry, political affiliation, physical or mental disability, medical condition including genetic characteristics, or any other consideration made unlawful by federal, state, or local laws. Hotel Nikko hiring policies require a background check for all applicants working directly with at-risk populations.