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Administrative Specialist II- Fin. Aid
 University of Arkansas | |
 United States, Arkansas, Morrilton | |
| 1537 University Boulevard (Show on map) | |
 May 21, 2025 | |
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Closing Date: Type of Position:ClericalWorkstudy Position: Work Shift: Sponsorship Available: The University of Arkansas Community College at Morrilton (UACCM) is a proud member of the University of Arkansas System. The University of Arkansas System is comprised of land-grant research institutions, a teaching hospital, five community colleges, two schools of law, a presidential school, a residential math and science high school, and an online university, as well as divisions of agriculture, archaeology and criminal justice. These entities exhibit unmatched economic and social impact across the state by providing numerous academic and professional opportunities. Below you will find the details for the position currently available at UACCM including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. Department's Website: JOB DUTIES AND RESPONSIBILITIES: 1. Meets the Basic Core Competencies of Teaming and Relationship Management for the Financial Aid Office: A. Builds trust-based relationships with other coworkers, stakeholders, and students B. Gives and receives constructive feedback appropriately C. Handles situations with diplomacy and tact D. Works well with others, even in the face of personal differences E. Continually upgrades technical knowledge and awareness of changes within the institution as well as state and federal changes F. Demonstrates effective communication, collaboration, and conflict management within and across the institution G. Works cooperatively with campus faculty, staff, and students to fulfill the Mission of the College. H. Contributes to student success through the delivery of quality student experiences in all aspects of financial aid services I. Goes above and beyond to deliver the best work performance and student experience possible 2. Administrative Duties: A. Gives instruction for completion of financial aid forms and examines the accuracy of documents submitted for the purpose of awarding financial aid B. Provides students with accurate information on the rules and regulations governing financial aid programs, and provides students with information regarding the status and eligibility for those programs. C. Assists students with completing the FAFSA application, YOUniversal application, UACCM and other various scholarship applications. D. In coordination with the Fiscal Support Analyst, reviews the website for necessary updates and updates financial aid forms on an annual basis. E. Notifies students of upcoming financial aid deadlines. F. Types letters, reports, forms, memorandums, cards, and/ or other documents. G. Monitors office supply levels and submits purchase requests as necessary. H. Assists students with needed items as requested and monitors and corrects issues on in Workday. I. Maintains a systematic way of scanning and indexing files in order to aid with the retrieval of needed documentation. J. Reviews and answers questions from the Financial Aid email account. K. Monitors Financial Aid documents submitted in person or via email, processes documents submitted, and communicates with student if documents not accurately submitted. 3. Receptionist Duties: A. Answers telephone in a professional manner. B. Greets students and visitors promptly in a courteous manner. C. Processes incoming and outgoing mail promptly. D. Exhibits positive skills in dealing with students and employees. E. Create and Maintain Financial Aid electronic calendar. 4. Default Management: A. Coordinates with Director of Financial Aid to determine prior loan students to review for default management strategy. B. Maintains lists of prior loan students to email, mail, and/or call regarding prospective defaults on prior student loans, including notes of engagements and contacts made. C. Checks NSLDS for prior loan student loan repayment history and contact information for loan servicers. D. Works with federal work-study students on email, mail, and call campaigns for default management on prior loan students. 5. Special Projects: A. Assists Financial Aid Analysts, Specialist, and Director with various projects. B. Assists with Financial Aid Nights and other various events. C. Performs other duties as assigned. Qualifications: MINIMUM QUALIFICATIONS * The formal education equivalent of a high school diploma * One year of work experience in a specialized or related area applicable to work performed. Other job-related education and/or experience may be substituted for all or part of these basic requirements upon recommendation and approval by the Chancellor. PREFERRED QUALIFICATIONS: * Working knowledge of Title IV Rules and Regulations and Satisfactory Academic Progress * Working knowledge of Arkansas Division of Higher Education Rules and Regulations Additional Information: KNOWLEDGE, SKILLS & ABILITIES: * Proficient in the use of computers and computer programs such as, but not limited to Microsoft Outlook, Word, Excel. * Ability to analyze documents to determine compliance with rules, regulations, and procedures. * Ability to conduct research and compile data into report form. * Ability to communicate effectively, both orally and in writing. * Able to multi-task, prioritize work, work independently and as a member of a team * Able to maintain working knowledge of and practice FERPA, Title IV, ADHE, TAA, & TRA Rules and Regulations. * Ability to establish and maintain filing systems, answer phones and direct calls appropriately. * Able to work cooperatively and effectively with a diverse student, employee, and visitor population Salary Information: Required Documents to Apply: Optional Documents: Recruitment Contact Information: HR Analyst All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS Please do not send to listed recruitment contact. Pre-employment Screening Requirements:Criminal Background Check, Sex Offender Registry, Substance Abuse TestingThe University of Arkansas Community College at Morrilton (UACCM) is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check, sex offender registry check, and drug screen. For certain positions, there may also be a financial (credit) background check and/or a Motor Vehicle Registry (MVR) check. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. Constant Physical Activity:Hearing, Manipulate items with fingers, including keyboarding, Sitting Frequent Physical Activity:Repetitive Motion, Standing, Talking Occasional Physical Activity:Reaching, Walking Benefits Eligible:Yes | |