FSQ Specialist

SunOpta is looking for talented individuals that demonstrate our most valued behaviors: Passion, Dedication, Speed, Entrepreneurship, Customer-Centricity, and Problem-Solver, to help create a brighter, healthier, and sustainable future of food!

SunOpta Overview:

SunOpta Inc. is a leader in the plant-based foods and beverages, fruit-based foods and beverages, and organic ingredient sourcing industries. SunOpta is focused on sustainability and specializes in the sourcing, processing, and packaging of organic, conventional, non-GMO food products.

SunOpta is looking for talented individuals that demonstrate our most valued behaviors: Passion, Dedication, Speed, Entrepreneurship, Customer-Centricity, and Problem-Solver, to help create a brighter, healthier, and sustainable future of food!

Job Summary:

The Food Safety & Quality Specialist is responsible for managing organization and maintenance of the QA department documentation, including related data in Microsoft Team's, SharePoint, Microsoft Excel/Word, InterSpec, Intelex, and Oracle. Additionally, this position collaborates with suppliers, co-packers, and customers to ensure that the most current and accurate information is available for the Quality Assurance Manager. T

The FSQ Specialist works in concert with the FSQ Manager to help in FSQ-related issues such as customer complaints, internal quality issues and special projects as directed.

Essential Functions of the Job:

• Responsible for all data entry related to FSQ processes.
• Complete new product set-up documents/Specifications.
• Upload customer compliance documents to respective data portals.
• Lead the site sensory program.
• Review and approve food safety and quality documentation (includes COA data) for completeness.
• Drives improvement to streamline and implement effective data entry and information management processes within the food safety and team as well as the overall FSQ team.
• Manage all product sample shipments / R&D sample requests to customers as well as 3rd party labs for testing for internal/external requirements.
• Compile and report food safety and quality monthly KPI's to Corporate FSQ and FSA Manager.
• Manage HOLD Program ensure compliance to SunOpta's Control of Non-Conforming Policy.
• Assists in management and collection of documents for certifications (organic, Kosher, etc.).
• Provides oversight and compliance to Incoming Material COA requirements.
• Escalates and utilizes the supplier non-conforming database (Intelex) to communicate non-conformances.
• Works with FSQ Manager and FSQ Supervisor to resolve specific food safety or product quality issues with suppliers and co-packers through product retrieval and shipping support.
• Takes on advanced roles and responsibilities including special projects as assigned.
• Investigate customer complaints and drive root cause determination.
• Leads internal audits of critical to food safety/quality activities in the facility.
• All other duties, as assigned.

Supervisory Responsibilities:

• May directly manage elements of the FSQ team at the discretion of the site FSQ Manager and Plant Director.
• Key role is as the plant quality data collection and integration resource for the site.

Minimum Qualifications:

• Associate degree in a scientific field and previous experience in Manufacturing.
• Two to five years related experience and/or training; or equivalent combination of education and experience.

Preferred Qualifications:

• Bachelor's Degree; preferable in a scientific field.
• Experience in a food manufacturing environment.
• Prior Food Company FSQ experience/internship.

Knowledge and Skills:

• Comfortable with data maintenance activities and repetitive data entry.
• Strong analytical and problem-solving skills.
• Sound administrative and computer skills.
• Analytical thinking and the ability to articulate verbally and written to all levels of management.
• Self-directed, assertive, and results driven.
• Outstanding verbal, written, multi-tasking, and presentation skills.

Additional Considerations:

• Location: The role will be located at the SunOpta Plant in Midlothian, TX.
• Shift: This role will be a day shift position, Monday through Friday, 8 am to 5 pm. Some flexibility may be needed.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.