Sr Mgr, HR Program Management

When working through a challenge, are you analytical, thoughtful, and calm? Are you a strong problem solver and decision maker, even in a high-volume, fast-paced environment? If you value building relationships with credibility and confidentiality, our team would love to meet you.

Our team plays the integral role of keeping our employees happy, growing, protected, and insured. We understand the importance and value each employee has in making Spectrum successful, so we drive and improve the dedicated resources and programs that serve our people.

BE PART OF THE CONNECTION
As a Sr. Manager, Human Resources Management, you will be responsible for leading multiple project work streams across business units. You will play a key role in assessing the employee lifecycle, and assisting in leading a cross-functional programs to invest in creating higher employee tenure at Charter. These programs will be focused on attracting and retaining talent including driving manager effectiveness, training, enhancing engagement and strengthening career development for employees.
Your focus will be to simplify and enhance the employee experience at Spectrum to help maintain prime organizational effectiveness. Spectrum employees will count on your follow-through and escalation, when necessary, to handle each confidential issue with respect. You'll have the opportunity to work with people across all parts of the business and help them focus on doing their best work as you see their HR needs through to resolution.

WHAT OUR SR. MANAGER, HR PROGRAM MANAGEMENT ENJOY MOST

• Actively and consistently support all efforts to simplify and enhance the customer experience
• Work closely with leadership to assist in the development and maintenance of a clear and comprehensive overall program plan
• Lead collaborative project teams, composed of multiple stakeholders from various cable operations business units
• Set project timelines, goals and uses an innovative approach to deliver impactful and sustainable results
• Create project status updates through executive-ready presentations
• In partnership with COE's, oversee tracking and reporting of key objectives and results
• Identify tangible opportunities to continuously improve the frontline employee experience through innovative recommendations and in support of Charter's business goals
• Serve as a change agent to drive workplace transformation and adoption of new ways of working
• Provide effective and timely communication while maintaining strong relationships with key stakeholders, leaders and boundary partners with minimal direction
• Perform other duties as requested

As you efficiently manage employee interactions, your goal is to provide excellent service with an appropriate sense of urgency. Needs constantly change as you provide counsel on a variety of HR-related issues such as payroll and benefits. With over 96,000 employees, your work is essential to empowering, developing, and safeguarding our people and their careers. If you value relationships and are people-first, a career in is the place for you.

WHAT YOU'LL BRING TO SPECTRUM
Required Qualifications

• Bachelor's degree in computer science, information systems, business administration or related field, or equivalent experience
• 3+ years Human Resources or related field
• 6+ years experience Project Management
• 3+ years Project Management
• Ability to communicate with co-workers, customers, and external company personnel in person, on the phone, and in writing in a clear, straight-forward, and professional manner
• Ability to work independently
• Ability to supervise and motivate others
• Ability to prioritize, organize and handle multiple projects and tasks simultaneously
• Demonstrate interpersonal skills with a can-do attitude, diplomatic approach, confidence and comfort around peers and leadership team
• Demonstrate interpersonal skills
• Demonstrate written and verbal communication skills
• Ability to establish rapport, define expectations and gain commitment to project goals and deliverables
• Ability to develop strong relationships with cross-functional teams
• Ability to manage multiple initiatives simultaneously and independently
• Ability to translate and synthesize data and complex information into compelling narrative
• Ability to make decisions and solve problems collaboratively while working under pressure
• Ability to use personal computer and software applications

SPECTRUM CONNECTS YOU TO MORE
Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company
Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas
Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career
Total Rewards: See all the ways we invest in you-at work and in life

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