New

Intern - Jr. Technician/ Root Cause / Process Simplification Specialist

Ampcus, Inc
United States, Florida, Orlando
May 21, 2025
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Intern - Jr. Technician / Root Cause / Process Simplification Specialist Location(s): Orlando, FL (Hybrid) Job Description: Administrate sites/sub-sites and libraries in accordance with current practices. Support the senior quality engineers in data analysis, spreadsheets, presentations and data visualization. Create/Maintain Tableau Dashboards for the Quality Management Programs (Customer Excellence, Risk Mgmt. for Service and Service CAPA). Support the QIS (CAPA_ tool enhancement and dashboards) and with deep dives on Root Cause Analysis. Support the Day-to-day activities of the QM team. Support the Non-Conformance process and/or tool with configuration updates, data quality improvements (CCM Tool, etc.). Support global team meetings in collaboration with our colleagues in Berlin, Muelheim, Orlando or other locations. Support & Enhance Kick Off / Improvement Workshops with preparation and documentation. Support Customer Advocacy Program with Scorecards generation and data requirements. Collaborate on Digital projects with focus on data analysis based on our quality tools (across the organization). Support Q PMO and Regional topics to address systematic issues with data intelligence and the relevant Quality tools. REQUIRED Knowledge/Skills, Education, and Experience: Strong PC literacy and Microsoft Office skills. Minimum 3.0 GPA. Preferably in an Engineering / Science discipline. Strong Data analysis background. Understanding of the SharePoint licensing model and application concepts. MS Power Apps, Tableau, Alteryx knowledge preferred. Business acumen. PREFERRED Knowledge/Skills, Education, and Experience: Coaching / Mentoring. Quality conscious. Strong written, verbal and presentation skills. Planning, scoping and organizing. Ability to multi-task. Inherent project culture within the business. Innovative and resourceful. Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.