DDA Recovery Adjustor

The purpose of this job is to collect deposit accounts that have been charged off.

Contact customers for payments using predictive dialer
• Handle incoming customers calls
• Repayment arrangements
• Send out collection Notices
• Research deposit statements

• High school education and one year collection experience and customer service experience
• Knowledge of collection laws and policies
• Knowledge of bankruptcy
• Telephone communication and negotiation skills
• Organizational skills
• Problem solving skills
• Investigative skills
• Research deposit account information
• PC Skills

Physical Requirements/Working Conditions: Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens.

Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.