Product Quality Engineer

Product Quality Engineer

POSITION OVERVIEW

We are seeking a Product Quality Engineer to join our dynamic team. In this role you will observe and advise daily factory floor quality activities to support production, function as a liaison between suppliers and customers, and define the methods and equipment used to measure key quality characteristics.

WHAT YOU WILL DO

• Handle customer QA issues, prepare 8Ds and communicate solutions to customers in a timely manner
• Lead PPM improvement plan for strategic customers
• Develop and submit PPAP documents for new product lunches to meet customer requirements
• Maintain Control Plans and FMEA's throughout the life of the part
• Determine quality improvement parameters by identifying statistical methods relevant to manufacturing processes
• Collaborates with Manufacturing, Engineering, Supply Chain and other departments to analyze and resolve non conformance (DMR) issues
• Update plant and corporate metrics monthly.
• Support implementation of corrective actions for customer complaints
• Monitor/analyze production performance trends for key quality metrics and establish appropriate control measures
• Perform robust root cause analysis of production issues, implements appropriate containment, and drives corrective action
• Establish statistical confidence by identifying sample size and acceptable error; determining levels of confidence
• Drive detection and prevention of non conformances to eliminate failure modes and improve business results through reductions in scrap and rework costs in addition to assurance of a positive customer experience
• Evaluate and improves quality inspection methods and fixtures to improve reliability and repeatability of incoming, in-process, and final QC
• Drive continuous improvement through the implementation of projects which optimize production, inspection, and quality system processes
• Supply targets for yield improvements
• Provide additional support for Quality activities and duties as assigned

WHAT WE REQUIRE

• College degree
• Minimum 3 years of experience in an manufacturing environment.
• Positive attitude and ability to operate and communicate effectively with customers, multiple teams & leadership.
• Practical experience of customer corrective actions methodologies as 8D, 7D, 5 phases etc.
• Attention to detail and problem solving skills.
• Statistical process control skills including capability studies and Gauge R&R
• Working knowledge of the AIAG Core Tools (PPAP, SPC, APQP, FMEA, MSA);
• Experience of Root Cause Analysis and Corrective/Preventive Actions

WHAT WE PREFER

• Lean manufacturing
• Stamping, machining and/or plating
• Certified ISO/TS16949 Internal Auditor
• Six Sigma
• Advanced understanding of engineering drawings, plant layouts
• Advanced process error proofing skills

WHAT WE OFFER

• Taking Care of our Employees with Medical, Dental, Vision, Life and Disability Insurance coverage options.
• Your health is our priority, we offer Medical Wellness Programs to aid in your well-being.
• Vacation and Personal Time Off
• We support your growing family; we provide Parental Leave for Moms and Dads!
• Wisely plan for your future with our 401k Matching plan beginning on Day One.
• Supporting your career development with our Tuition Reimbursement Program.
• Robust culture supporting internal advancement with our Learn and Grow Program.
• 24/7 access to over 15,000 LinkedIn Learning courses to assist in your professional development and to expand on your individual interests.
• Employee Assistance Programs
• Unlimited Referral Reward Bonuses
• Corporate Discounts for shopping, travel and more!

WHY JOIN DORMAKABA?

Advanced Diagnostics, Ilco and Silca, comprise the Key Systems business unit of the parent Group dormakaba. Key Systems is the global leader in the Locksmithing and Automotive locksmithing industry and first key- blanks manufacturer, providing to our customers worldwide the latest technology and an outstanding know how. The uniquely extensive range of products and solutions - such as vehicle keys cloning and programming devices, residential keys' duplication solutions, key machines for professionals - is distributed in more than 130 countries, with a tailored presence of our three leading brands by channel and country.