New

Legal Operations Associate, Paralegal

Zelis Healthcare, LLC
United States, New Jersey, Morristown
May 13, 2025
At Zelis, we Get Stuff Done. So, let's get to it! A Little About Us Zelis is modernizing the healthcare financial experience for all by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. This platform serves more than 750 payers, including the top 5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts-driving real, measurable results for clients. A Little About You You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are. Position Overview As part of the Zelis Legal Department, the paralegal will join a larger Legal team that provides comprehensive support across various business units, personnel, products, and services. The successful candidate will thrive in a fast-paced, deadline-driven environment and report to the Director of Legal Operations. Key responsibilities include assisting with various projects and initiatives to ensure smooth operations and effective task execution, administering the contract management system (CLM), and providing paralegal support, including matter management, responding to subpoenas, gathering documents, legal research, and responding to discovery requests. You will also be responsible for efficiently managing and resolving claims and disputes with clients and other stakeholders, ensuring exceptional and timely communication with relevant parties. The paralegal will work closely with fellow Legal Team members and other members of the Zelis Enterprise Legal team to provide effective, efficient, and timely legal support to the organization. We are looking for a go-getter who enjoys complex problem solving, can anticipate potential challenges, and take the initiative to make project plans, have conversations, and deliver results. What you'll do: Legal Operations: Facilitate effective interaction between the organization and the legal team by ensuring robust systems and process support. Maintain electronic databases and physical files according to established procedures and record retention policies. Adhere to departmental guidelines and SOPs. Work efficiently in internal and external systems and databases. Project Management: Provide comprehensive support for ongoing projects, including intake, tracking, and management. Ensure timely responses to requests and inquiries by effectively managing deadlines. Assist with process improvements and efficiencies by crafting new processes, leading trainings, and documenting procedures. Process, track, and manage projects for Legal and other stakeholders to resolution, ensuring timely internal collaboration, follow-ups and adherence to deadlines. Contract Management: Demonstrated expertise and familiarity with contract lifecycle management (CLM) systems. Ability to collaborate cross-functionally to optimize the organization's use of the CLM system. Administer the CLM system, assist with troubleshooting issues, and manage vendor relationships. Proactively identify and resolve issues to ensure smooth operations. General Paralegal Support: Serving as the paralegal to in-house counsel, providing support including the preparation and proceedings of cases, gathering required documentation, research, discovery, and evidence, and preparing, organizing, and electronically filing motions and pleadings. What you'll bring to Zelis: 7+ years of professional experience. Bachelor's degree in paralegal studies, Legal Studies, or a related field. Paralegal certification preferred. In-house experience preferred. Proficiency in contract drafting, reviewing, and negotiation. Strong understanding of contract law, litigation proceedings, and legal terminology. Strong interest in Legal Operations is essential. Proficiency in project management, with the ability to take initiative and lead projects to completion with cross functional stakeholders. Strong communication and interpersonal skills, with the ability to collaborate effectively with attorneys, stakeholders, and clients. Ability to prioritize tasks and manage multiple deadlines effectively. Proficiency in Microsoft Office Suite, including comfortability with SharePoint and OneDrive. System Management experience with the ability to become fluent in our CLM system, gaining comprehensive understanding of permissions, setup, and overall functionality, including intake to triage processes. Comfortability with excel and configuring large data sets. Including developing a strategy for ways data infrastructure is categorized and accessed. Strong communicator and comfortable public speaker, confident in leading trainings, creating presentation decks, and corresponding materials. Collaborative team player with a professional attitude and strong sense of discretion. Ability to function in a fast-paced, dynamically evolving, and rapidly growing start-up environment. Location and Workplace Flexibility We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies. Equal Employment Opportunity Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We welcome applicants from all backgrounds and encourage you to apply even if you don't meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all. Accessibility Support We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com. Disclaimer We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.