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Medical Insurance Representative - Clinical Support NPI Clinic, College of Medicine

University of Illinois Chicago
medical insurance
United States, Illinois, Chicago
May 13, 2025


Medical Insurance Representative - Clinical Support NPI Clinic, College of Medicine

Medical Insurance Representative - Clinical Support NPI Clinic, College of Medicine

Hiring Department: Clinical Support NPI Clinic

Location: Chicago, IL USA

Requisition ID: 1033853

FTE: 1

Work Schedule: Monday - Friday, Days

Shift: Days

# of Positions: 1

Workplace Type: Hybrid

Posting Close Date: May 27, 2025

Salary Range (commensurate with experience): $25.50 - 27.60 / Hourly Wage

About the University of Illinois Chicago

UIC is among the nation's preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent "Best Colleges" rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has nearly 260,000 alumni, and is one of the largest employers in the city of Chicago.

Benefits eligible positions include a comprehensive benefits package which offers: Health, Dental, Vision, Life, Disability & AD&D insurance; a defined benefit pension plan; paid leaves such as Vacation, Holiday and Sick; tuition waivers for employees and dependents. Click for a complete list of Employee Benefits.

Under direct supervision of the Revenue Cycle Director, the Medical Insurance Representative is responsible for investigating, analyzing, resolving, and preventing claim denials to ensure the Department receives appropriate reimbursement for services rendered. This role involves collaborating with insurance companies and internal teams to ensure proper claim resolution.

Duties & Responsibilities:

  • Investigates, analyzes, resolves, and prevents claim denials to ensure the Department receives appropriate reimbursement for services rendered.
  • Collaborates with insurance companies and internal teams to ensure proper claim resolution.
  • Identifies root causes in denials and assist in implementing strategies to prevent future denials.
  • Understand and apply basic medical terminology, coding, and billing and maintain an up-to-date understanding of billing and industry regulations.
  • Reviews and analyzes routine payment, capitation, adjustment, or denial records and posts or adjusts records as required under the direct supervision of supervisor.
  • Perform other related duties and participate in special projects as assigned.


  • Minimum Qualifications Required:


    1. High school diploma or equivalent.

    2. Any one or combination totaling six (6) months from the categories below:

    A. College coursework in a health-related field, business administration/management, human resource management, or closely related fields, as measured by the following conversion table or its proportional equivalent:
    • 30 semester hours equals six (6) months

    B. Work experience in a healthcare environment working with medical claims, denials, rejections, referrals, and/ or prior authorization.

    To Apply: For fullest consideration click on the Apply Now button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application.

    Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date. Illinois Residency is required within 180 days of employment.

    The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

    The university provides accommodations to applicants and employees. Request an Accommodation

    To apply, visit https://uic.csod.com/ux/ats/careersite/1/home/requisition/14881?c=uic

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