New

Technical Services Support Specialist, C#/.NET

Tyler Technologies
United States, Kansas, Overland Park
May 22, 2025
Technical Services Support Specialist, C#/.NET Apply Online The Technical Challenge We're looking for a Technical Services Support Specialist with strong C#/.NET expertise to join our growing team. In this role, you'll solve complex technical issues for our enterprise customers, diving deep into code, configurations, and integrations to ensure our software performs optimally in diverse environments. Location Overland Park, Kansas Responsibilities Your Daily Impact As a Technical Services Support Specialist, you'll work directly with our customers' technical teams to troubleshoot issues, optimize configurations, and ensure successful implementations. You'll collaborate with our product development team to identify patterns and contribute to product improvements. Our Ideal Candidate Our ideal candidate will possess strong technical depth and is adept at problem solving. They will work well within a team as well as individually. Our ideal candidate will also have excellent communication skills and be able to work across teams to develop solutions quickly, efficiently and accurately. Qualifications Knowledge of C# language, features, and best practices Understanding of .NET Framework application architecture and frameworks Strong ability to troubleshoot MySQL / PostgreSQL performance issues and optimize queries Experience integrating with and troubleshooting REST APIs. Understanding of AWS Cloud Services configurations and deployment Your Problem-Solving Approach We value methodical troubleshooters who can: Analyze complex technical issues systematically Document findings clearly and comprehensively Develop reproducible test cases Collaborate with engineering on bug fixes Create knowledge base articles to prevent recurring issues Communication Skills You'll need excellent communication abilities to: Explain technical concepts to customers with varying expertise Document solutions clearly for future reference Coordinate with internal teams on escalations Provide status updates to stakeholders We Particularly Value Experience supporting enterprise software products Understanding of security compliance requirements Previous work with CI/CD pipelines Knowledge of performance optimization techniques About Our Company Tyler Technologies is a leading provider of end-to-end information management solutions and services for governments. Our products serve thousands of government customers across various sectors. At Tyler, we're committed to empowering the public sector with technology that creates stronger, safer, and more efficient communities. Great Place to Work & Grow Your Career Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We're also frequently recognized as a great workplace locally and nationally. See our many awards and accolades. Taking Care of You & Your Family Your health and well-being are important to us. That's why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people. Apply Online Requisition Number:2025-6869 #LI-Hybrid #LI-SB1 Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.