IT Client Support Specialist I (TEMP)

Undergraduate Admissions:

The Office of Undergraduate Admissions supports the university in meeting its strategic enrollment goals and fulfilling the UCF Strategic Plan. It is responsible for coordinating the identification, recruitment, admissions and enrollment of all undergraduate first-time-in-college, transfer, non-degree, dual enrollment, early admission and non-Florida public institution transient students. The office leverages the UCF brand to market, communicate and engage with broadly diverse, talented and academically qualified students who will enrich our community and achieve academic and personal excellence.

The Opportunity:

This position would support the ongoing integration between Slate and PeopleSoft, allowing for increased progress in development of Slate projects and enhancements, improvements to the efficiency of existing processes, and implementation of system tuning and auditing. This position would also provide a backup for many of the single source processes on the team including data loads between Slate and People Soft.

Responsibilities:

The Undergraduate Admissions Team and the UCF community as a whole would benefit greatly from the addition of a Business Systems Analyst. The workload of the undergraduate admissions tech team has grown significantly since the inception of our Slate environment due to the increased number of users, data and processes, as well as requests to accommodate the needs of other areas and colleges on campus. The team would utilize this additional resource to support the ongoing integration between Slate and PeopleSoft, allowing for increased progress in development of Slate projects and enhancements, improvements to the efficiency of existing processes, and implementation of system tuning and auditing.

This position would also provide a backup for many of the single source processes on the team.

The duties for this position would include:

• Supports integration processes between Slate and Campus SIS (Applications, Decisions, MATRs).
• Works with Operations team on Application sync and review.
• Works with Recruitment on Decision flow and timing.
• Works with Slate team to design and build enhancements based on Slate Project list.
• Works with Manager on Slate Data quality control.
• Backup contact between UA and UCF IT.
• Support for development, testing and implementation for changes and updates for all UA system.

Minimum Qualifications:

High School Diploma or Equivalent and 4+ years of relevant experience or a Bachelor's degree and 0+ years of relevant experience or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications:

Knowledge of computer concepts and student database systems (PeopleSoft Campus Solutions, Slate), data loads, processes, data review and reconciliation.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you'll have countless rewarding experiences that go well beyond a paycheck.

Are Benefits Important to You?

State Benefits eligibility for OPS employees are subject to criteria established by the State of Florida. The state's benefits administrator, People First, determines eligibility and coordinates enrollment. If this position becomes eligible for state benefits the employee will be notified directly by People First. OPS positions are not entitled to paid time off.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

Department

Hours of Work

Work Schedule

Type of Appointment

Hourly Rate

Job Posting End Date

Benefits Eligibility

State Benefits eligibility for OPS employees are subject to criteria established by the State of Florida. The state's benefits administrator, People First, determines eligibility and coordinates enrollment. If this position becomes eligible for state benefits the employee will be notified directly by People First. OPS positions are not entitled to paid time off.

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or email onac@ucf.edu.