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Human Resources Generalist

MRA-The Management Association
United States, Wisconsin, Waukesha
W24400 Riverwood Drive (Show on map)
Apr 15, 2025
Human Resources Generalist

Community Smiles Dental

Waukesha, WI

This is an incredible opportunity for an HR professional who loves being involved in all aspects of HR! Come join an inclusive team who works hard for an incredible mission and has fun at the same time! Community Smiles Dental is in a period of growth and recognizes the value of our team in our future as an organization. Meet us to learn more about our mission, culture and where we are headed!

Job Summary: Community Smiles Dental (CSD) is seeking an energetic and team-oriented Human Resource (HR) Generalist to join our team and support our organization through execution and ownership of HR processes that ensure compliance with applicable regulations and are consistent with best practices. Our HR Generalist plays an important role in supporting tactical HR functions including the areas of recruiting and onboarding, benefit administration, payroll, and compliance. In collaboration with the Vice President of Operations, our HR Generalist collaborates and supports HR strategy and people and culture initiatives. This role is ideally suited for an HR professional who thrives in an environment where they support all areas of HR and who desires to be forward-thinking and proactive in approach to how HR contributes to overall operational strategy.

Major Responsibility Areas:

  • Supports mission, vision and core values of Community Smiles Dental prioritizing accuracy and consistency in HR tactical functions while elevating and supporting HR strategy work.
  • Maintains strong and positive working and interpersonal relationships with all employed at Community Smiles Dental including interns, externs and volunteers.
  • Understands and is able to comply with all employment policies and procedures defined by Community Smiles Dental and internally, supports all other CSD team members in doing the same.
  • Performs duties and responsibilities under the following major responsibility areas: supporting HR strategy, people and culture initiatives and compliance.
  • Under the area of supporting HR strategy, this position will:

    • Positively contributes to an HR culture where strategy is applied to proactively ensure that through all HR functions, CSD is able to retain its current team and successfully attract new talent as needed to meet the needs of our mission.
    • Assists the vice president of operations with HR functions including HR analysis, trends and research, report preparation and record keeping.
    • Supports execution of HR goals that are part of CSD's larger operational strategy.




  • Under the area of people and culture initiatives, this position will:

    • Positively contributes to a highly inclusive culture where all team members, interns, externs and volunteers can thrive and represent CSD's core values to the best of their abilities.
    • Initiates, develops and implements multi-channel communication strategies related to HR topics with team members to ensure CSD team has access to accurate, comprehensive and timely HR information.
    • Maximizes the use of Paylocity to ensure that as our HRM, Paylocity is a core component of our HR foundation.
    • Performs all duties associated with recruitment and selection including, but not limited to posting open positions to job boards, reviewing resumes, contacting and screening candidates and scheduling interviews between candidates and CSD leadership and initiating background and reference check processes.
    • Coordinates new team member paperwork throughout the onboarding process and leads orientation processes for new team members.
    • Coordinates new team member training through the creation of comprehensive training and onboarding plans in collaboration with other CSD leaders.
    • Leads the coordination and execution of the annual review process.
    • Coordinates execution of internal CSD team events including team meetings, team training, holiday, work anniversary milestones and other special occasions for CSD's team.
    • Ensures the termination process is implemented in a timely, accurate and comprehensive manner.




  • Under the area of compliance, this position will:

    • Acts as an information resource for current and prospective CSD team members regarding HR policies, procedures, and benefits.
    • Ensures compliance with HR legal requirements and monitors best practices bringing them to the attention of the vice president of operations as needed.
    • Maintains knowledge of legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance.
    • Works with payroll administrators to ensure compliance with legal requirements, resolve team member issues, implement possible upgrades and produce necessary reports.
    • Maintains electronic and paper files related to human resource and personnel information including ensuring security and confidentiality of the information and periodic audits.
    • Performs full scope of benefit administration activities including at time of hire, during open enrollment and at time of separation.
    • Acts as point of contact for 3rd party benefit administrators in collaboration with the Vice President of Operations.
    • Responds to and monitors claims of unemployment and advises Vice President of Operations of hearing schedules.





An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions for the position.

Minimum Requirements

  • Bachelor's degree in human resources or related field such as communications or business administration and one year of experience performing the duties described above OR an associate's degree in human resources or related field and 2 years of experience performing the duties associated with this position.
  • Proficient in Microsoft Office Suite and Google Suite.
  • Prior experience with payroll and time and labor systems.
  • Ability to work in multiple clinical and administrative locations based on a schedule and priories as they relate to the team.



Preferred Requirements

  • Prior experience in related, community-based or nonprofit human resource management.
  • Prior experience with payroll software such as Paylocity.
  • SHRM-CP certification is preferred.



Other Knowledge, Skills and Abilities

  • Ability to understand, demonstrate and support the mission, vision and core values of Community Smiles Dental.
  • General knowledge of the principles and practices of human resources administration.
  • Excellent verbal and written communication skills.
  • Excellent attention to detail and ability to connect smaller processes to larger vision and strategy.
  • Excellent interpersonal and conflict resolution skills.
  • Excellent time management skills with the ability to meet deadlines and work independently with minimal supervision and instruction.
  • Ability to act with integrity, professionalism and confidentiality.
  • Ability to maintain knowledge of legal requirements and government reporting regulations affecting human resources functions and ensure policies, procedures and reporting are in compliance.
  • Ability to work with individuals of diverse backgrounds.
  • Ability to follow safety protocols including infection control standards.
  • Ability to meet the work hours and schedules of the position.


Physical and Mental Demands

  • Ability to work with competing priorities, meet multiple deadlines and multitask throughout the day.
  • Ability to work with a computer and frequently look at computer monitors throughout the day.
  • Ability to sit and/or stand for long periods throughout the clinic day.
  • Ability to occasionally lift and/or slide 10-20lbs at a time.
  • Ability to work in an environment with frequent moderate to high noise levels.
  • Ability to work in close proximity with other team members and patients.
  • Ability to effectively respond to varying situations using logical reasoning and decision making throughout the clinic day.



The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.
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