Director, Pre-Sales Engineering

Job Purpose

We are seeking a highly skilled and strategic Director of Technical Sales Engineering to lead our normalized feed global technical sales engineering team. This key leadership role is responsible for driving the technical sales strategy, ensuring that our sales engineering teams are aligned with business goals, and delivering exceptional technical expertise to both internal stakeholders and customers. The ideal candidate will have extensive experience in sales engineering, technical leadership, and a deep understanding of our products and services, with a strong ability to drive growth and innovation in a global market.

As the Director of Technical Sales Engineering, you will play a critical role in shaping the future of our company and driving success with global delivery solutions for customers. If you are a results-driven leader with a passion for technology and sales, we invite you to apply and be part of our dynamic team. Together, we'll create innovative solutions that help our customers achieve their business goals.

Responsibilities

• Leadership and Strategy:
  • Lead and manage a high-performing global team of sales engineers, providing guidance, mentorship, and professional development.
  • Develop and implement the global technical sales engineering strategy, ensuring alignment with corporate sales goals and business objectives.
  • Collaborate with senior leadership, including the VP of Sales, Product Heads, and COO, to set clear business and technical priorities.
  • Serve as a key advisor to the sales leadership team, ensuring that the technical aspects of sales opportunities are well understood and effectively communicated.
• Sales Enablement:
  • Develop and execute the technical sales enablement plan to enhance the sales team's ability to position, demonstrate, and sell the company's products and services.
  • Provide strategic team with Commercial and Legal approvals for contracts.
  • Provide technical expertise and support to sales teams during customer engagements, including pre-sales demonstrations, proof of concepts (POCs), and solution design.
  • Identify and address any technical gaps or challenges in the sales process to improve efficiency and close rates.
• Customer Engagement:
  • Partner with key customers and prospects to understand their needs and present tailored technical solutions that address their business challenges.
  • Work closely with the customer success and engineering teams to ensure the seamless transition of technical solutions from sales to implementation.
  • Represent the company as a technical thought leader, engaging with clients, partners, and industry experts to build credibility and drive sales success.
• Collaboration with Product and Engineering Teams:
  • Work closely with product and engineering teams to ensure that technical feedback from customers is incorporated into product roadmaps and future developments.
  • Ensure sales engineers have up-to-date knowledge of product features, functionalities, and capabilities including delivery options across numerous platforms (data APIs, normalized feed, historical data, cloud, etc.).
• Global Expansion:
  • Build and manage a scalable global team to support international sales efforts and ensure consistency in technical sales engineering processes across regions.
  • Understand regional market dynamics and adjust technical sales strategies to meet local customer needs and expectations.
• Performance Metrics and Reporting:
  • Establish performance metrics to track the success and impact of the technical sales engineering team.
  • Monitor key performance indicators (KPIs) to ensure team objectives are being met and provide regular reporting to senior leadership on progress and outcomes.

Knowledge and Experience

• Bachelor's degree in Engineering, Computer Science, or a related field.
• 10+ years of experience in technical sales engineering, with at least 5 years in a leadership role managing global teams.
• Proven track record in managing large, cross-functional teams and driving revenue growth through technical sales strategies.
• Strong experience in enterprise sales, including customer-facing technical roles such as pre-sales engineering, solution architecture, or technical sales.
• Experience in SaaS, cloud computing, or other technology-driven industries is preferred.
• Strong leadership, mentoring, and coaching skills, with the ability to inspire and drive results from a global team.
• Exceptional technical acumen with the ability to understand and articulate complex technical solutions to non-technical stakeholders.
• Excellent communication and presentation skills, with experience delivering compelling presentations to C-suite executives, customers, and partners.
• Ability to collaborate across various departments (sales, product, engineering) and cultures in a global organization.
• Strong analytical and problem-solving skills, with a focus on optimizing sales processes and improving customer success.
• Willingness to travel internationally as required (up to 30% of the time).