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Admin Assistant / Lab Receptionist (Healthcare)

22nd Century Technologies, Inc.
Payrate range : $22/hr. on w2
United States, California, Duarte
Apr 14, 2025
Job Title: Admin Assistant / Lab Receptionist (Healthcare) Location: 1500 E Duarte Rd. Duarte CA 91010 Shift: 1st M-F 8am-5pm Duration: 3 months Payrate range : $22/hr. on w2 without benefits Job Description: Primarily responsible for coordinating multiple services within the Lab Outreach Program. This position requires strong working relationships with clients, staff, patients, physicians and vendors to support continued outreach program growth. Acts as a liaison and client services for Outreach (non-COH patients) and the 30+ COH Community Clinics for specimen collection, logistics, supplies, pricing, report status, and efficiently & accurately process according to department procedures. Ensures confidentiality of specimens and paperwork received. Maintains and/or enhances customer relations with all internal laboratories and Outreach Clients by following up on sample requests for needed information and documents appropriately in database; on-site visits and quarterly in-services and promoting test offerings. Handles laboratory orders and is accountable for all billing information for testing. Process material requests from outside facilities in order to perform secondary diagnosis confirmation. Responsible for reviewing and maintaining all Outreach work queues on a daily basis. Initiates billing and generates Lab Outreach client invoices and follows up on payments. Partner with Patient Financial Services (PFS) and Medical Foundation Authorizations department to resolve billing issues and verify authorization approvals needed for testing. Minimum Qualifications: 2+ years' experience in administrative services, preferably within a healthcare setting. Patient billing and third party/government program billing experience preferred.