Systems Programmer/Analyst

Spectraforce Technologies
United States, South Carolina, Columbia
Apr 10, 2025
Title: Systems Programmer/Analyst Duration: 12 months Location: Columbia, SC (Partial Onsite - 2 days per week and as needed.) Job Summary: Duties Responsible for ensuring all systems programming decisions maintain the integrity of the overall systems infrastructure. Write or debug programs to maintain and control computer systems software, such as operating systems, networked systems, and database systems. Provide technical and disaster recovery expertise for systems software. 25% Diagnose, isolate, and debug software problems and perform problem resolution. Identify issues that the vendor is responsible for and refer those issues appropriately. 20% Review and design system software and hardware builds analyzing system options and the impact on the overall systems infrastructure. Develop and document the framework for integration and implementation for changes to technical standards. 20% Coordinate installation, testing, and maintenance of systems software. Schedule system downtime in a way that minimizes user impact. 10% Review customer requests, security patches, and audit requirements for additions or changes to systems, and evaluate feasibility to determine if/how to handle the request while maintaining an adequate/appropriate overall systems infrastructure. To determine if requested changes are possible, review system capabilities, workflow, and scheduling limitations. 10% Provide technical guidance to project team areas as appropriate. May evaluate vendor-supplied software packages and make recommendations to IT management. In coordination with Project Leads and senior level staff, provide input on proposals that could potentially impact systems. 10% Assist in the establishment and implementation of standards and guidelines that guide the design of technology solutions across the enterprise. 5% Provide technical and disaster recovery support for systems software. Day To Day* Conduct in-depth analysis of user workflows and digital touchpoints to identify optimization opportunities Facilitate workshops and interviews with internal stakeholders to gather insights on system functionality and business processes Engage with member services teams to understand external customer pain points and capture use cases for system improvements Document detailed technical requirements and create user flow diagrams that align with business objectives Collaborate with development teams to validate technical feasibility of proposed solutions Map out integration points between different systems and data flows Create and maintain system documentation including process flows and functional specifications Analyze current digital solutions and propose improvements based on industry best practices Partner with QA teams to ensure business requirements are properly tested and validated Work Environment Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer. Job Requirements Required Work Experience 8 Years IT experience including extensive systems programming experience. Required Education Bachelor's degree Computer Science, Information Systems, or other job related field or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Information Technology or other job related degree. Required Skills and Abilities Strong analytical and logical thinking skills. Thorough understanding of operating systems and foundation architecture. Extensive knowledge of systems programming, graphical user interfaces, control languages, development, quality assurance, and integration methodologies. Advanced knowledge of currently utilized programming productivity tools and their use. Advanced knowledge/skills in analyzing system software and making recommendations for performance enhancements. Required Software and Other Tools Standard office equipment. Required Technologies Familiar with web technologies such as HTML, CSS and JavaScript Experience using Microsoft products Azure experience Nice To Have Adobe Experience Manager knowledge Excellent communication skills with the ability to translate technical concepts for various audiences Background in user experience analysis and process optimization Experience documenting technical requirements and creating process flows