Intern - Donor Experience

Great benefits. Competitive pay. We know these are some of the things people look for in a job.

If you're the kind of person who believes that honoring and empowering our nation's veterans is more than just a cause - that it's a calling - then we're ready to meet you.

When you join Wounded Warrior Project (WWP), you're committing to making a difference. We make a commitment to you, too - helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.

At WWP, we recognize our mission cannot be accomplished without our talented teammates, which is why we're proud to offer benefits such as:

* A flexible hybrid work schedule (three days in the office, two days' work from home)

* Full medical, dental, and vision coverage for both teammates AND family members

* Competitive pay and performance incentives

* A fun, mission-focused, and collaborative team environment

A mission that matters is just the beginning, so if you're ready to get started, we're ready for you.

APPLICANT ALERT: This is a paid internship opportunity for qualified applicants, and requires in-person attendance, three days each week at our Jacksonville, Florida location. This is not a virtual position.

DUTIES & RESPONSIBILITIES

• Receive and respond in a timely manner to all donor requests via phone, email, and mail.

• Import data accurately into the donor database.

• Track and follow up on donor recognition opportunities.

• Develop and maintain a working understanding of the Resource Development team's responsibilities and Wounded Warrior Project's mission and purpose.

• Work in partnership with teams to gather data to identify donors for mailing opportunities.

• Create and mail donor letters, as needed.

• Other related duties as assigned.

KNOWLEDGE, SKILLS, & ABILITIES

• Ability to respond to changing priorities and deadlines in a fast-paced, working environment.

• Effective organizational and time management skills.

• Ability to handle confidential information with discretion and tact.

• High energy level. Self- starter; willing to take initiative.

• Proficiency with Microsoft Office, e.g., Word, Excel, Outlook, PowerPoint.

• Mission-driven, guided by core values, and a pleasure to work with.

EXPERIENCE

Requirements

• One year of customer service experience.

• One year of experience using Microsoft Office, e.g., Word, Excel, Outlook, PowerPoint.

Preferences

• None.

EDUCATION

Requirements

• HS Diploma or equivalent.

• Currently enrolled in an accredited college.

Preferences

• None.

CERTIFICATIONS & LICENSURE

Requirements

• None.

Preferences

• None.

WORK ENVIRONMENT/PHYSICAL DEMANDS

• General office environment; temperature controlled.

• Sitting for extended periods.

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Wounded Warrior Project is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law.

Please note:
Wounded Warrior Project is not seeking assistance or accepting unsolicited resumes from search firms without a written search agreement in place. All resumes submitted by search firms to any employee at Wounded Warrior Project via email, the Internet or directly to hiring managers at Wounded Warrior Project in any form without a valid written search agreement in place will be deemed the sole property of Wounded Warrior Project, and no fee will be paid in the event the candidate is hired by Wounded Warrior Project as a result of the referral or through other means."