Job Title: Digital Content Owner
Duration: 10+ months
Location: Atlanta, GA 30354 (Hybrid)
Shift: 8:00 AM - 5:00 PM EST (M-F)
Description:
- Global Learning, Leadership and Development (GLLD) has an opening for a Digital Content Owner who thrives in a dynamic, fast-paced environment and who will assist in the creation and execution of the digital learning content strategy which will provide world class learning experiences for our front-line organization.
- As the Digital Content Owner you will be responsible for leading digital learning content projects to partner with the business and vendors to continuously improve the efficiency and effectiveness of learning and performance programs.
Principal Duties and Responsibilities:
- Builds solid relationships with GTM, Talent, and HRBP team members to support content needs.
- Develops digital content strategy tailored to multiple user personas and various modalities.
- Designs a content management strategy encompassing policies/procedures, cataloging taxonomy, and metadata standards (e.g., tagging).
- Creates a digital content roadmap based on partner feedback and the release schedules of content vendors.
- Collaborates with the Talent-Skills team to identify digital content needs and updates for Skill Builders and Growth Paths in the iGrow portal.
- Partners with Talent Enablement and the Marketing Program Manager to develop a Communication Strategy and Plan to enhance and promote digital content for iGrow.
- Works with BU L&D groups to deliver digital content aligned with business-specific needs.
- Coordinates with the Program Manager, Learn Tech, on technical and reporting enhancements for new content vendors.
- Engages with digital learning content vendors on releases, enhancements, and updates.
- Partners with the digital content specialist to curate content based on business requirements.
Qualifications:
- Experience managing digital learning content programs across enterprises.
- Familiarity with online learning technology (e.g., Articulate Storyline, Camtasia, Captivate, or similar) and SCORM.
- Proficiency in program management, strategic thinking, process design, stakeholder management, Smartsheet, and MS Office/Teams.
- Fully competent in optimizing own workload, demonstrating openness and self-confidence, driving customer-based business strategies, demonstrating eagerness to learn and seeking out feedback, understanding the organization, partnering well, working to achieve the best results, accepting and building accountability, using judgment and common sense, adopting systems thinking, and demonstrating emotional intelligence.
- Demonstrates developing ability in enhancing and sustaining the performance of others and the team.
- Demonstrates organizational values of integrity, respect for people, diversity appreciation, innovation, adherence to ethical standards, challenging the status quo, excellence in performance, teamwork, continuous improvement, and commitment to shareholder value creation.
- Must be performing satisfactorily in the current position.
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