Academic Advisor - First Year Student Success Hub

Monday-Friday normally

Primary responsibilities include providing academic advising to an assigned caseload of first-year students from one of several academic student support "clusters". The advisor provides pro-active advising support and guidance throughout the first year of study toward full transition into academic college. Key focus on student retention, caseload may include first-year students out of high school, first-generation students, and students from underrepresented backgrounds at Northern Kentucky University.

First-Year Advisors will work with a focused population of first-year students under the supervision of the Director of the First-Year Student Success Hub and the cluster Team Lead. First-Year Advisors have some latitude on advising appointments but are tasked with objectives that are achieved through student-centered and proactive advising approaches designed to foster student success.

Objectives include serving as the point person for coordinated care:
*Supporting the transition of first-year students from various backgrounds, starting at the point of admission to the university through the end of their first year
*Providing onboarding assistance through the new student orientation process
*Advising for course selection and scheduling
*Following up with at-risk students
*Assisting with the planning and delivery of academic support programs
*Creating student success strategies and outreach
*Implementing the office's assessment plan for advising student learning outcomes
*Making appropriate referrals
*Maintaining accurate and up-to-date student records.
Advising caseloads will allow for personalized support while utilizing resources from the Student Success Hub and campus resources to provide centralized support and coordinated care.

Pending the academic credentials of the candidate, the position will include the possibility of teaching a UNV 101 course for first-year students, to allow for student connection and support, and will be supported by an NKU Peer Coach. (Current NKU students hired to provide peer mentoring).

First-Year Advisors will work as part of a team model within their cluster, including a Peer Coach, potential faculty mentors, and other support personnel to support each NKU student in the cluster.

Each academic-themed cluster will also be supported by a Team Lead Advisor, who will serve as a liaison to the Advising Center or advising unit within each college related to the cluster theme, and partner with the First-Year Advisor to support the caseload of students within the cluster.

Bachelor's degree and 2 years of experience required. Master's degree preferred.

Related experience means experience providing academic and other support to university students broadly speaking - i.e., advising, admissions, tutoring, coaching, residential life, financial aid, and other positions that require significant interaction with students and collaboration with peers. Experience working with diverse populations, especially first-year, first-generation, underrepresented, at-risk, and/or students at the post-secondary level.

Proficiency with office software (Excel, PowerPoint, Access), ability to learn complex software systems ( SAP, Perceptive Content, EAB Navigate, SLATE) quickly; excellent oral and written communication skills; professional attitude and demeanor; strong interpersonal skills; strong organizational and collaborative skills; ability to work with diverse populations; and ability to handle difficult situations with tact and diplomacy