RETAIL MANAGER, CAFE

Compass Group
life insurance, parental leave, paid time off, retirement plan
United States, Wisconsin, Milwaukee
Apr 08, 2025
TouchPoint Salary: Other Forms of Compensation: Reports To: Director of Food & Nutrition Schedule: Full time; Monday through Friday with rotating weekends. Hours vary on operation needs. The unit closes by 7:30pm. TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients. Job Summary As a Retail Manager, you will be responsible for supporting the Director of Food & Nutrition in the overall success of the operation. This includes adhering to the client's culture and guidelines, the Health Departments regulations, and company's standards & policies. This position also motivates, trains, develops, and directs all employees to accomplish the objectives of the operation to the satisfaction of the customers and client. The hospital system is a partnership that consists of four hospitals, 23 clinics, a skilled nursing facility, a college of nursing and several children's schools. They have all joined together to serve Milwaukee and Ozaukee counties with a combined history of over 150 years of service to individuals and families in these communities. The hospital exists to make a positive difference in the health and lives of individuals and the community with special concern for those who are vulnerable. They are committed to providing high-quality, accessible, values-driven programs and services with equal attention to the physical, spiritual, and emotional dimensions of health. We are looking for a high energetic individual who possesses the skills to drive sales. The retail manager must direct staff to provide scheduled retail services in accordance with corporate policies. They will also train staff in customer service, cashier skills as will as safety, interact frequently with customers to determine satisfaction level, and provide service recovery if necessary. Implements and maintains cash handling standards as outlined in the corporate Policies and Procedures Manual to eliminate theft of services or Company funds. Essential Duties and Responsibilities: Manages the day-to-day service of the operation. Interacts with executive chef daily to assist in production. Plans and supervises special functions, maintains cash controls and payroll records, and oversees the hiring of frontline team members. Directs and trains staff to provide scheduled retail services. Completes all daily, weekly, or monthly reports. Implements corporate programs as directed by the Director of Food & Nutrition and/or Regional Director Additional duties as assigned. Qualifications: 2 years of retail operational management experience preferably in a hospital or healthcare setting. Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations. Retail marketing experience is preferred. Experience with cash retail operations. Culinary experience a plus. Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet. Associates degree is preferred. Apply to TouchPoint today! TouchPoint is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Associates at Touchpoint are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Paid Parental Leave Holiday Time Off (varies by site/state) Personal Leave Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information Applications are accepted on an ongoing basis. Touchpointmaintains a drugfree workplace. Req ID:1413052 TouchPoint PASCHA A BELNAVIS [[req_classification