Senior Account Manager - Progress Semaphore

We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.

We're proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Senior Account Manager focusing on our Semaphore product, and help us do what we do best: propelling business forward. This will be a remote role so working out of your home office in the United States.

We're seeking a dynamic, experienced Account Executive to join our sales team. This role is fully remote and offers the opportunity to take over a mature account base with substantial room for growth. You'll also be tasked with identifying new prospects and expanding business across Global 2000 enterprises.

In this role, you will:

• Account Management: Manage and grow a portfolio of existing Global 2000 enterprise accounts, identifying opportunities for upsell and cross-sell.
• New Business Development: Prospect, identify, and close new enterprise-level deals with a focus on expanding Semaphore's reach into untapped markets and accounts.
• Collaborative Selling: Partner with sales engineers to ensure a deep understanding of Semaphore's capabilities and how they can address specific business challenges for our customers.
• Customer Success: Build and maintain strong, long-term relationships with clients, ensuring high levels of customer satisfaction and retention.
• Consultative Sales Approach: Understand each customer's unique business challenges, providing tailored solutions that demonstrate Semaphore's value in knowledge management, data governance, and operational efficiency.
• Quota Attainment: Consistently meet or exceed assigned sales quotas and KPIs, leveraging a deep understanding of customer needs and Semaphore's product strengths.
• Reporting & Forecasting: Maintain accurate sales forecasts, manage pipelines, and provide regular reporting to sales leadership.

Your background:

• 4+ years of experience in enterprise-level software sales, preferably within the Global 2000 space.
• Proven success in selling complex solutions in knowledge management, metadata management, or similar domains.
• Strong track record of managing and growing enterprise accounts while identifying and closing new business opportunities.
• Ability to effectively communicate the value of Semaphore's solutions to both technical and business audiences.
• Collaborative mindset: Demonstrated success working with sales engineers and technical teams to deliver high-impact customer solutions.
• Self-starter: Ability to work independently in a remote environment, while being an integral part of the broader sales team.
• Excellent communication, negotiation, and presentation skills.

If this sounds like you and fits your experience and career goals, we'd be happy to chat.

What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:

• Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan. Tuition Reimbursement program. Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance.
• Competitive salary, uncapped commission, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
• Flexible paid vacation time, paid day off for your birthday, and company holidays. A variety of leave plans, including Parental Leave.
• Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health.

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