Remote

Unified Communications Specialist

Diversified
United States
Apr 04, 2025
Unified Communications Specialist Toronto, ON, Canada * Virtual Req #4051 Thursday, April 3, 2025 At Diversified, we don't just follow tech trends - we set them by leveraging the best in technology and ongoing advisory services to transform businesses. Our comprehensive suite of solutions is engineered to help our clients build connections that make a difference - whether by inspiring viewers, engaging associates, motivating audiences, or streamlining and safeguarding operations. Our dedicated teams craft solutions experienced by millions every day including: Fostering communication and collaboration within multi-national companies worldwide Founded in 1993, we're a global organization serving local needs with associates worldwide. Learn more at onediversified.com and follow us on LinkedIn and Twitter. What part will you play? Under general supervision, the Field Engineer will commission AV systems at client sites to provide the optimal performance according to the scope and design intent. Responsible for drawing redlines, network coordination, and communication with the project team. What will you be doing? Commission AV systems at client sites by optimizing settings in the equipment to ensure the system is operating as designed according to scope and drawings, documenting any changes via redlines returned to the PM and DE, and completing the project quality checklist. Work to pre-commission sales in the office. Communicate status to stakeholders on a regular basis. Troubleshoot technical issues by tracing signal flow and engaging the appropriate parties to assist in resolving the issue. Configure AV network and coordinate client network. Create and modify DSP files for typical systems with an emphasis on AEC optimization for videoconferencing and coordinating control objects with programmer. Contributes lessons learned feedback to the install, design, and pre-sales engineering teams to constantly improve system designs, product selection, and implementation. Archive configuration and programming files with appropriate labeling to increase the efficiency and effectiveness of the service team. Maintain and grow certifications and technical knowledge. All other duties as assigned. What do we require from you? Education: High School Diploma or GED Required Associates and up preferred Experience: 3-5 years' experience in a relevant industry, field installation and/or systems design experience preferred. Required Skills: Ability to troubleshoot and complex AV and network systems, and strong Knowledge with MTR and Zoom Rooms Proficiency in Microsoft Office DSP certification from one or more of the following manufacturers: Biamp, QSC, BSS preferred Control certification from one or more of the following manufacturers: QSC, Crestron preferred Preferred Skills: Knowledge or familiarity with broadcast or hybrid conference-live event systems Able to commission and troubleshoot using only a virtual connection to the system with onsite support Achieve Extron AVE Associate Audinate Dante Level 3 Biamp Tesira Server Q-Sys Level 2 and Control 201 Shure Integrated Systems Level 1. AVIXA CTS Competencies: Self-starter that requires little direct oversight in performing tasks. Good customer Service Skills Work Environment: This position will primarily on a jobsite with some office work. Employee will spend most of the day on their feet moving around the jobsite. Must be able to occasionally lift at least 40lbs and be able to climb ladders and stairs. Specific vision abilities required for this job include close vision, distance vision, peripheral vision, and depth vision. Frequent travel required. To learn more about becoming part of the Diversified team, visit us at http://diversifiedus.com/about/careers/or email us at careers@onediversified.com. Diversified is an equal employment opportunity employer and all aspects of employment will be based on job requirements, individual qualifications, merit, performance and business needs. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or any other applicable protected ground. We celebrate diversity and encourage people of all backgrounds to apply for available positions. Individuals needing assistance or an accommodation to complete an application due to a disability, may contact Human Resources at careers@onediversified.com. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Other details Job Family Engineering & Programming Job Function Configuration Pay Type Salary Min Hiring Rate $85,000.00 Max Hiring Rate $100,000.00 Travel Required Yes Apply Now Toronto, ON, Canada Virtual Share this job: